Bow Meow Pet Grooming, Boutique & School

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*** *** registered her son *** *** on August **, 2012, to our one
year two times a week beginner program, she choose the 50% discount option of
one payment of $with $registration feeHer payment was broken down
to $on august **,and $on August **,2015, the payments were noted
down on the agreement and signed by the buyer in recognition of her payment
After months her son was offered to upgrade his program to our advance team
black belt club, in this program the members can attend two to five times a
week, Again she choose the 50% discount option of one payment for the upgrade
of the program, she paid an additional $2760, which was broken down to December
**, $690, second payment of $on January *,2013, third payment of $
on January **,and final payment of $on February **,*** was
doing very well for the next months until he was unable to attend due to his
health, at that time ** *** was advised that *** program was frozen until
the day he comes back without any time limit, ** *** come to our center on
August *,requesting a copy of agreement with proof of credit *** has,
proof of pending membership was giving to her by our head master R*** and
told her that her son *** has months of credit that he can use at anytime
or can even transfer the membership to *** younger brother with no additional
cost, she told our staff she will come back in a few months and never came
backThis Complaint has taken us by surprise especially because there was no
communication after her last visit to our centerAs mentioned in the signed
agreement, the program is a discount course with no refundBuyers have up to three
days to cancel program penalty free from the date membership is signedBuyer
is responsible for the agreement signed and payment madeNo cancellation was
doneThe charge is validWe can attached a copy of the agreement if needed

Revdex.com:At this time, I have not been contacted by United Tae Kwon Do Center regarding complaint ID ***.Sincerely,*** ***