Bowers Dove Release

Erik [redacted] represented me in my bankruptcy case. I was very happy with his professionalism, knowledge, confidence, respect and how I was treated. The price was reasonable as well. I was very selective in choosing the right lawyer to represent me. He was definitelly a great choice. Thank You Mr. [redacted].

★★★★★
As a bankruptcy attorney, the Law Office of Erik Severing is by far the best in the Las Vegas valley. Throughout the entire process, Erik was there for me with data, support, forms, and guidance. Erik responded promptly to all my questions at any time and without any delays. Many thanks to Erik and his staff for a successful and flawless chapter 7 case.

[redacted] is not only one of the most competent and professional attorneys you could have represent you in a Bankruptcy Procedure, he has also got to be the most compassionate and supportive attorney that you could possibly find to guide you through this process. Contemplating filing for a Bankruptcy was very stressful for me as I was also dealing with some other difficult personal matters at the time. Mr. [redacted] answered all my questions clearly and made the entire process as quick and simple as it could possibly be. His attention to detail and his quick acceptance and replies to my phone calls and emails truly made me feel like I was getting personalized attention and not just being treated as an another anonymous case number. I can assure you that I will be using [redacted], his law firm, and their expertise in any future or further legal assistance that I may require.

I have reviewed the response offer made by the business in reference to complaint [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
 
 
The business owner has made the resolution to this issue VERY simple!  in response to their claim of having sent refund IN FULL, simply have them submit RECEIPT of said payment.  Let it be recorded that I have had an actual conversation with the owner AFTER he claimed to have sent said money order, where he promised to pay going forward.
 
For the record:  A refund was SENT!  I informed him I had not received it.  As recent as yesterday October 6, 2014, the owner offered to MEET me, to provide payment IN FULL!
 
So for clarity purposes, the owner has already SENT payment, of which he has not had returned in the mail, YET he wants to MEET me to make restitution.  That's mighty generous, if you ask me.
 
Please advise the owner that I am in the process of leaving REVIEWS detailing his lack of professionalism on EVERY travel, hospitality, & business website in the state of Va.  MY reputation ISNT at stake here.  I WILL NOT respond to another message!! If payment is NOT received by the close of business Monday, I will allow Mr. [redacted] the opportunity to plead his case before a judge!!!
 
Let it also be stated, that this owner took payment in full, for something for my WEDDING, & he did not show up!
I could care less about who was satisfied with you in the past....I'm DISGUSTED with who you are TODAY!!
Regards,
[redacted]

I will be calling you to set up a time and place to meet to return your money.

After I found myself in a bad financial situation and several failed attempts to get myself back on track financially, bankruptcy was my last resort. I was scared and didn't know anything about BK and how it works. I needed a great lawyer that was understanding and able to guide me through this difficult time in my life. After searching through many different lawyers and reading several online reviews I decided to give Erik and his law firm a try. And thank god I did because you can not find a better attorney then Erik. Erik himself and not an assistant was in constant contact with me. Wither I had questions or there was an update on my case Erik was there through the whole process. When my case was finally up for review Eric made me feel at ease, very understanding and nonjudgmental. Because of Erik I can now get myself financially back on track. Thank you Erik Severino for your help, kindness and guidance. Best bankruptcy lawyer in town! I highly recommend Erik Severino

I am glad that I went with Erik [redacted] He was completely Professional. Everything went really well and quick with my bankruptcy. He was there every step of the way. I would not hesitate to call on him again with any other Issues that I might have .

Erik Severino is efficient, friendly, knowledgeable, and above all TRUSTWORTHY. He made my bankruptcy process so stress-free. He responds to all emails, and keeps you apprised of where you are in the process, and stays one step ahead of where you are in the process. I highly recommend Erik to anyone who is looking to do a bankruptcy, particularly if you are wary. Erik will put your mind at ease.

Erik Severino is genuinely efficient and knowledgeable in his line of business as a bankruptcy lawyer. He explains the process in a detailed manner. His service is highly recommendable.

To whom this may concern,
In reference with [redacted] we have offered her a full refund, mailed out a money order once already to the address provided by her and she says that she didn't receive it, yet we have not received retuened mail either.
 That is why we offered to meet with her an provide the refund yet again.... Which was issued one already. Ms. [redacted] has been less that courteous and very disrespectful to deal with. We did provide her with notice via her wedding coordinator, that we would not be able to make the release as we have a family emergency. We are not at fault for her staff not properly relaying that message, we are not comfortable mailing yet another refund by when one has been mailed and she claims to have never received it. 
We have many satisfied customers and this seems to be the only one that we can not please with whatever option we have offered to her.

Review: Enlisted the services of [redacted] DOVE RELEASE of [redacted] to release doves at my wedding on Sunday August 31, 2014. They were paid IN FULL, prior to the day of wedding. They did NOT show up for the wedding. I have reached out, called multiple times, & never got a response. When I finally called from a different phone number, the owner answered, claimed he called to cancel, became hostile, & rude. They promised to send a refund check last week in he amount of $250.00, but I have yet to receive it. I'm also complaining about their lack of professionalism.Desired Settlement: A CERTIFIED CASHIER'S CHECK OR MONEY ORDER in the amount of $250.00.I DO NOT want a personal or business check from this business!

Business

Response:

I will be calling you to set up a time and place to meet to return your money.

Consumer

Response:

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

OWNER'S RESPONSE ---> I will be calling you to set up a time and place to meet to return your money.

This is UNACCEPTABLE!! I have been contacted by the business owner, since filing the complaint with Revdex.com. He has had more than enough opportunity to provide said refund. He has basically CHALLENGED me to take legal action against him. There is absolutely NO reason for he & I to meet. He has my address, & has gone as far as LIE that he had already SENT refund! I will accept NOTHING less than payment in FULL by cashier's check or money order by Monday October 14, or I will proceed with the owner's suggestion of taking him to court! I would advise EVERYONE to steer clear of this unprofessional individual, much less pay him in advance. I'm done with listening to his lies & false promises! I expect for the Revdex.com to publicize the transgressions of this business owner, & penalize him accordingly!

To compromise my wedding day is bad, but to STEAL MY MONEY IS UNACCEPTABLE!!

Regards,

Business

Response:

To whom this may concern,

In reference with [redacted] we have offered her a full refund, mailed out a money order once already to the address provided by her and she says that she didn't receive it, yet we have not received retuened mail either.

That is why we offered to meet with her an provide the refund yet again.... Which was issued one already. Ms. [redacted] has been less that courteous and very disrespectful to deal with. We did provide her with notice via her wedding coordinator, that we would not be able to make the release as we have a family emergency. We are not at fault for her staff not properly relaying that message, we are not comfortable mailing yet another refund by when one has been mailed and she claims to have never received it.

We have many satisfied customers and this seems to be the only one that we can not please with whatever option we have offered to her.

Consumer

Response:

I have reviewed the response offer made by the business in reference to complaint [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

The business owner has made the resolution to this issue VERY simple! in response to their claim of having sent refund IN FULL, simply have them submit RECEIPT of said payment. Let it be recorded that I have had an actual conversation with the owner AFTER he claimed to have sent said money order, where he promised to pay going forward.

For the record: A refund was SENT! I informed him I had not received it. As recent as yesterday October 6, 2014, the owner offered to MEET me, to provide payment IN FULL!

So for clarity purposes, the owner has already SENT payment, of which he has not had returned in the mail, YET he wants to MEET me to make restitution. That's mighty generous, if you ask me.

Please advise the owner that I am in the process of leaving REVIEWS detailing his lack of professionalism on EVERY travel, hospitality, & business website in the state of Va. MY reputation ISNT at stake here. I WILL NOT respond to another message!! If payment is NOT received by the close of business Monday, I will allow Mr. [redacted] the opportunity to plead his case before a judge!!!

Let it also be stated, that this owner took payment in full, for something for my WEDDING, & he did not show up!

I could care less about who was satisfied with you in the past....I'm DISGUSTED with who you are TODAY!!

Regards,

Business

Response:

To Whom This May Concern,

As of yet again Ms. [redacted] is not satisfied, with the offers. I have went above and beyond and would even take a loss by issuing a second refund.

I refuse to argue with her and am completely fine with leaving her reviews wherever she shall please. Enjoy yourself

We have clientele that will vouch on our behalf of our professionalism.

Consumer

Response:

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

This owner AGAIN has TOTALLY disregarded the issue at hand. I have given him SEVERAL opportunities to make this right! You're pretending that you've made payment, by money order no less, yet you refuse to provide PROOF/TRACKING info.

You're PRETENDING to want to provide refund, YET.....you've made ZERO attempt to make payment. The [redacted], & every other shipping company provides protection for those sending payments. I live in [redacted], & you live in [redacted] There is absolutely no reason for you to BRING The payment to me! You're obviously trying to buy time, & it's shameful! You've already been proven to have misrepresented yourself to the Revdex.com! Not very smart.

By the way, I'm going to utilize ALL of this against you, if you force me to take you to court! If you think I'm not serious.....I guess I will have to show you!

You say you have satisfied customers, but it only takes ONE DISSATISFIED one, to ruin your reputation! I'm assuming that's why you've recently taken down your [redacted]. Social media makes it difficult for Thieves like yourself to stay in business! You want to continue to play games, & think you're going to get away with stealing from me, & messing up my wedding day???

NO SIR!!

YOU HAVE THE ADDRESS!!!!

WHERE IS MY CHECK???!!!!!!

Regards,