Box-Fresh

We have sent you another package and included a return label for the mediumsYou can please use the same box we just sent to return them, no postage is necessary this wayWe have a ticket submitted to our tech team regarding the absence of emails from you through our ticketing submission systemWe do have a phone number available to you on our site if an email doesn't get answered or response isn't in a timely fashion for your needs, or questions are not specifically answered in the support ticket response Here is a coupon code you can use on your next or future purchase "25off" Your inserts should arrive today or tomorrow, Thank you

We recieve mo emails or calls through the proper guidelines on our sitePlease return the wrong inserts to the address on the box and we will have another order shipped this weekThanks

We have sent you another package and included a return label for the mediums. You can please use the same box we just sent to return them, no postage is necessary this way.
We have a ticket submitted to our tech team regarding the absence of emails from you through our ticketing submission system. We do have a phone number available to you on our site if an email doesn't get answered or response isn't in a timely fashion for your needs, or questions are not specifically answered in the support ticket response.    
Here is a coupon code you can use on your next or future purchase "25off".
Your inserts should arrive today or tomorrow,
Thank you

We recieve mo emails or calls through the proper guidelines on our site. Please return the wrong inserts to the address on the box and we will have another order shipped this week.
Thanks

Complaint: [redacted]
I am rejecting this...

response because: I have no idea what you mean by "We receive mo emails or calls through the proper guidelines on our site." Maybe proof read what you type, make sure it makes sense and is all spelled correctly before submitting. Also, if you're referring to the address on the shipping box, I threw that out ages ago. There's no address on the [redacted] packaging AND I'm not paying for ANY shipping costs. Check your records, see that you shipped me mediums, it's your mistake, not mine. And fix your website because I sent multiple support tickets and no responses, hence, why we are here. Just ship the 3 large universals I ordered please, get this over with.
Sincerely,
[redacted]

Review: I purchased 3 pairs of LARGE Universal [redacted] on 6-23-14. They shipped me 3 MEDIUMS. Needless to say they're too tight in the shoe and unusable hunks of plastic to me. It's been about 3 weeks since they were delivered and I've sent 3 support tickets to their site: no responses. I've tried emailing support@[redacted]: email not monitored. They're just not contacting me back. There's no customer service at all, like no ones even there. Please Revdex.com, help me. This shady company cannot continue to practice like this.Desired Settlement: I'd really only like the 3 Large Universal [redacted] I originally ordered. Then I'd like to see Box-Fresh LLC & [redacted] go bankrupt. Whatever you can do is fine.

Business

Response:

We recieve mo emails or calls through the proper guidelines on our site. Please return the wrong inserts to the address on the box and we will have another order shipped this week.

Thanks