BoxeDesigns Reviews (1)
BoxeDesigns Rating
Description: Interior Decorators & Designers, Interior Design Services (NAICS: 541410)
Address: 8665 Sudley Rd., Manassas, Virginia, United States, 20119
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Review: I hired the BoxeDesigns to do a 3-room interior design for my home for $1004. I also paid $210 for in-home visit which was necessary for the upcoming project assessment. The total amount of money I paid to BoxeDesigns was $1214. Dealing with the company's [redacted] from the beginning of the project, I found the competency and professionalism of BoxeDesigns questionable. When after 2 last-minute cancellations our first and only phone consultation with designer Maria [redacted] finally took place, I was further disappointed: the design was generic, impersonal and vague, Ms. [redacted] was ill-prepared, did not accommodate my requests and partially went against them. I politely expressed my discontent with BoxeDesigns work ethics and style, and Ms. [redacted] s work, and suggested some ways to improve it. Then instead of addressing their issues, and striving to secure their clients satisfaction, they fired me! I myself have contemplated to part with the BoxeDesigns. However, having invested my money into this project, I felt I was bound by the Work Agreement and had to go on. BoxeDesigns offered partial refund in the amount of $774, claiming that 1/3 of the contracted work was completed, despite the fact that I had absolutely no use for their in-home visit and the unfinished draft for 1 room design. Although our professional relationship ceased at their request and they were the ones who broke the agreement, they refused to refund the full amount of money I paid them. Moreover, they removed the 3-room bundle discount and charged me for their partial 1 room design draft $46 more than contracted amount!Desired Settlement: I request that BoxeDesigns pays me $440. This is the remaining balance of the full refund they owe me.