Boxhop

Initial Business Response / [redacted] (4001, 15, 2015/08/17) */ The declared value is shown during order placementIt is the responsibility of the customer to adhere to their countries import value regulationsThe original parcel was received on timeAs stated in our terms and conditions, BoxHop is not responsible for any delays after this timeThe customer has since received the parcel which was delivered to a US address upon their request Kind Regards The BoxHop Team Initial Consumer Rebuttal / [redacted] (4200, 17, 2015/08/18) */ (The consumer indicated he/she DID NOT accept the response from the business.) They could not even locate my boxes for like weeks and then it took an extra 4-weeks for them to send my packages to a US addressIn this time period, they did not return my calls and did not even respond to my emails till I got Revdex.com involvedI am working with a different company now and they are much more professionalThia company needs to be warned so that the other potential customers do not go through the same thing

Initial Business Response /* (4001, 15, 2015/08/17) */
The declared value is shown during order placement. It is the responsibility of the customer to adhere to their countries import value regulations. The original parcel was received on time. As stated in our terms and conditions, BoxHop...

is not responsible for any delays after this time. The customer has since received the parcel which was delivered to a US address upon their request.
Kind Regards
The BoxHop Team
Initial Consumer Rebuttal /* (4200, 17, 2015/08/18) */
(The consumer indicated he/she DID NOT accept the response from the business.)
They could not even locate my boxes for like 2 weeks and then it took an extra 4-5 weeks for them to send my packages to a US address. In this time period, they did not return my calls and did not even respond to my emails till I got Revdex.com involved. I am working with a different company now and they are much more professional. Thia company needs to be warned so that the other potential customers do not go through the same thing.