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Boyce's Plumbing & Heating

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Boyce's Plumbing & Heating Reviews (1)

Initial Business Response /* (1000, 5, 2015/11/11) */
I performed the work I was hired to doI do not work on AC and we did not talk about it at that timeThe job was after hours, and was out of town, the bill was accurate for the jobThe job was finished properly
Initial Consumer
Rebuttal /* (3000, 7, 2015/11/18) */
(The consumer indicated he/she DID NOT accept the response from the business.)
mr boyce reply is an all and all out lie the on only truthfull part is he showed up, I have phone records indicating times which were before 5pm,also I left a voicemail indicating the following morning would work out perfect and he replied with a phone call saying no he would come now!!!I did not ask him to come at 3:pm,also he knew we were in Burlington which is 8miles west of minot,and I asked him repeatedly about the a/c unit as to in sure not only him but myself as I had spoken to other plumbers and they would not hook my unit upso in response to that I asked him specifically the first time we spoke, he assured me he did everything he could take care of it,so he performed a pressure test,yes he did and knowing full well the requirements needed by the gas company that the gauge was to be on the line and hold the right amount of pressure for mins then mdu hooks gas and we were informedby mdu the pumber needed to hook the new flex hose when this was complete,,so being a plumber for the amount of time he has, he was well aware of requirements! much more knowlegable as to the rules and stipulations that were required, I feel he took advantage of a really bad situation we had been put in and made it worse and took advantage of a bad bad situation to make a few extra dollars, and thanks to mr,boyces loyal commitment to be so good we spent the weekend with no gas,which meant no heat,I did hire another plumber ,,he came to my home times, and put my flex hose on performed the same things mr boyce did,with a smile and a bit of conversation also..and low and behold that was only $100.00..so how does a $job go to $300.??? at the plumbers discrestion..maybe he wanted to have lobster for supper that weekend in his warm homeI have never been treated with such rudeness and disrespect and just plain thievery from any contractor

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Address: 1611 18th St SE, Minot, North Dakota, United States, 58701-6086

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