Boychiks Deli

We apologize for thisI’m sure we were just extremely busyWe usually repeat orders before and after writing itBut should have handled betterWill have talk with all employees about customer relationsAlso would be happy to reimburse for this orderSincerely,
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Review: I ordered breakfast from Boychiks on 3/25/14 and my order was incorrect, when I called them back for them to correct the order and let them know the order was messed up they said, "that's what I ordered", which was incorrect, they also wanted to argue about what I ordered over the phone when the order was placed. I also asked them if they wanted me to hold on to the incorrect order when they came back and they said no. I asked if they could bring me the correct order, they refused and they were just all around rude... placing me on mute and I could hear them talking to others in the background repeating what I was saying! No customer service at all. Never had an issue with this company before and very displeased with their lack of customer service. I would like a refund and an apology for how they treated me.Desired Settlement: Apology

Business

Response:

We apologize for this. I’m sure we were just extremely busy. We usually repeat orders before and after writing it. But should have handled better. Will have talk with all employees about customer relations. Also would be happy to reimburse for this order.
Sincerely,