November 21, 2017Revdex.com Serving Western Pennsylvania Holiday Drive, Suite Pittsburgh, PA 15220Attention *** ***RE: ID# ***Dear Ms***:In response to the above referenced complaint filed against the Authority of the Borough of CharleroiThe customers water
service was terminated on October 23, for non-paymentShe was required to make the payment, as well as, a termination fee to have the service restored to her address.The Authority did receive a payment in the mail that was credited to her account after the service was already turned off and the previously mentioned payment was credited to her accountThe mail payment was returned by our bank on October 26, for Non-Sufficient FundsThe customer was contacted by the Authority to pay for the check that was returnedShe was not double billed and her account was credited for both payments.If you have any questions or desire any further information regarding this matter please feel free to contact me at *** *** ***.Sincerely, Tonya K***Office ManagerAUTHORITY OF THE BOROUGH OF CHARLEROI
November 21, 2017Revdex.com Serving Western Pennsylvania Holiday Drive, Suite Pittsburgh, PA 15220Attention *** ***RE: ID# ***Dear Ms***:In response to the above referenced complaint filed against the Authority of the Borough of CharleroiThe customers water
service was terminated on October 23, for non-paymentShe was required to make the payment, as well as, a termination fee to have the service restored to her address.The Authority did receive a payment in the mail that was credited to her account after the service was already turned off and the previously mentioned payment was credited to her accountThe mail payment was returned by our bank on October 26, for Non-Sufficient FundsThe customer was contacted by the Authority to pay for the check that was returnedShe was not double billed and her account was credited for both payments.If you have any questions or desire any further information regarding this matter please feel free to contact me at *** *** ***.Sincerely, Tonya K***Office ManagerAUTHORITY OF THE BOROUGH OF CHARLEROI