We are very sorry to hear about your experiencePlease know it is never our practice to deceive a customer that is the purpose of having full disclosure in writingWhen you visited our dealership multiple times, we knew you were interested in the BMW after spending quite a bit of time looking it overAt this point, we offered you the option to take the vehicle to a mechanic before purchasingWe understood when you decided not to pursue this optionWhen you had called your sales person days later to inform him of of a mechanical issue with the vehicle in question, he gave me the information to reviewAfter reviewing the paperwork, it was clear that the vehicle was sold without any warranty disclosedBoyer Ford Trucks does not warranty vehicles, it is our good will discretion to help in situations like thisWe would be willing to help by offering a $credit towards your repairWe feel strongly about having the best customer satisfaction and using this opportunity to show thatPlease let us know where you would like the check to be mailedThank you for your consideration, Mike [redacted] Sales Manager Boyer Trucks Minneapolis
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me.My address is [redacted] cottage grove MN, Thank you
We are very sorry to hear about your experiencePlease know it is never our practice to deceive a customer that is the purpose of having full disclosure in writingWhen you visited our dealership multiple times, we knew you were interested in the BMW after spending quite a bit of time looking it overAt this point, we offered you the option to take the vehicle to a mechanic before purchasingWe understood when you decided not to pursue this optionWhen you had called your sales person days later to inform him of of a mechanical issue with the vehicle in question, he gave me the information to reviewAfter reviewing the paperwork, it was clear that the vehicle was sold without any warranty disclosedBoyer Ford Trucks does not warranty vehicles, it is our good will discretion to help in situations like thisWe would be willing to help by offering a $credit towards your repairWe feel strongly about having the best customer satisfaction and using this opportunity to show thatPlease let us know where you would like the check to be mailedThank you for your consideration, Mike [redacted] Sales Manager Boyer Trucks Minneapolis
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me.My address is [redacted] cottage grove MN, Thank you