BP America

Dear Revdex.com, Thank you for taking the time to email usWe are always pleased to hear from our valued customersWe apologize for the problem encountered at the BP station located in Des Plaines, ILProviding quality fuels and customer service is very important to BPThe event described occurred at an independently owned and operated BP stationWe have forwarded the concern to the station’s branded jobber and have requested they respond directly to the consumer regarding the experienceWe have also notified a BP field representative to review the commentsPlease allow at least 3-business days for a representative to follwith the consumer directlyI have requested the jobber Graham Enterprises to contact consumer relations with a resolution so that we can forward the information to you Thank you for bringing this issue to our attentionIf you have any further questions or concerns, please contact BP Arco Consumer Relations at ###-###-#### Once again, thank you for your recent emailWe hope we have been of service to you Thank you for your business BP/ARCO Consumer Relations | USA Phone: ###-###-####

Consumer [redacted] , complaint has been forward to [redacted] escalations for handling

Revdex.com: This letter is to inform you that BP America, Inchas carried out to my satisfaction the resolution it proposed for my complaint, filed on 11/3/and assigned ID [redacted] Sent: Thursday, November 03, 3:PMSubject: RE: Complaint Transfer for Complaint Number: [redacted] BP,The owner of the Gas Station called me & apologized profuselyThe employee acted on his own and [redacted] was livid!!!!I accepted his apology and he said he would take care of thisHe wants to meet with me to make this up to me—As far as I am concerned this matter is closed..Thank you for your help,**

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] I will accept their offer of $I would also like to make note that the $was taken out of my account on 12/30/15, so they have rec'd this payment I will be expecting a refund check in the amount of $within 3-weeks I wish to keep this complaint open until such time Thank you Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me

Good morning [redacted] , Mrs [redacted] purchased a used mobile home from A-Homes [redacted] on 1-16-The purchase of a used mobile home includes a day warranty on habitability items such as electrical, plumbing, heating system etc(which was explained to her at the time of closing) on 1-29-we conducted a service call for Mrs [redacted] we fixed some electrical outlets in the bathroom, living room and bedroomWE ALSO INSTALLED SOME CLOSET SHELVES to try to make it more convenient for herOn 3-10-we also sent an appliance technician to fix her refrigerator As Mrs [redacted] pointed out, she came in on July (well after the day warranty coverage) And asked about getting the smoke alarm batteries changedShe also spoke with [redacted] (another housing consultant) about the batteries and he told her that she should get a family member to help her install those batteries [redacted] ***, nor [redacted] recall any conversation about any wind damage or recall telling her to get on a latter to install them We did not have to install those closet shelves in her home but we did it out of compassion for her Mrs [redacted] came in with a few different relatives in the buying process, which means she should be able to get some help from those relativesWe figure if we do maintenance work for her then we have to do it for every oneWe have comply with what the contract states we are responsible for, I believe it is unfair on her part to try to hurt our image because we are not willing to do maintenance on her home If you need any further documentation let me know Regards [redacted] [redacted]

Hello, this site use to be a [redacted] siteThe SVB# is 3128519, and they have to deal with them directlyThe [redacted] support phone number is 1-800-322-2726, and their email address is [email protected]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint This is the business listed on file and someone needs to take responsibility and repair the damage of my property being my vehicleI'm tired of getting the run aroundNobody is calling me backSo my complain is with the business on file which I choose correctly from the listed options on the website [Provide details of why you are not satisfied with this resolution.] Regards, [redacted]