BP Company Reviews (%countItem)
BP Company Rating
Address: 1511 W 2nd St, Pomona, California, United States, 91766-1254
Phone: |
Show more...
|
Web: |
|
E-mails: |
Sign in to see
|
Add contact information for BP Company
Add new contacts
1. They won't give you an appointment without a credit card authorization. 2. They charged me for work to fix their own mistakes. I paid them to change a garage door opener. Worker left and door still wouldn't open. Charged my card for that visit. OK Came back, took everything apart. put everything back together still didn't work, came back a 3rd day replaced the opener they installed the first visit, said it was defective. Door finally worked *** later I was ok with the initial charge, even the charge for the new opener, but not ok paying for billable hours fixing their own mistakes.
Product_Or_Service: Garage door opener
Order_Number: ***
Account_Number:
Billing Adjustment Refund me for the hours charged for fixing their own mistake.
The customer tried to reverse the credit card charges for work that was authorized and completed. We won the dispute with Master Card directly, providing proof that the work was completed in a professional manner, without defect. In addition, we went to court on this matter, wasted a whole lot of time, and the facts remain the same, without change. We provided the work, the customer has the benefit and use of the product / services in working order.