BP Plus Home Inspection

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, Shawn T***

We have been in touch with the customer and his concerns are now resolved

Complaint: ***
I am rejecting this response because: I have not heard from them
Sincerely,
*** ***

Initial Business Response /* (1000, 8, 2015/11/02) */
In regards to this complaint, we have
been in touch with the customer and her concerns have been addressed to her satisfaction, the contact date was 10/20/
Melissa
Initial Consumer Rebuttal /* (2000, 10, 2015/11/04) */
(The
consumer indicated he/she ACCEPTED the response from the business.)
I am satisfied with the response from the company nowHowever, it took months of ongoing effort & contact on my part with agencies across the country to achieve this end

We were able to contact the customer and have worked with themTheir complaint has now been resolved

We have been able to contact the customer and explain the misunderstanding. Their complaint has now been resolved.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
Shawn T[redacted]

This matter is currently being investigated and we are working with the insured to try and resolve the matter.

Initial Business Response /* (1000, 6, 2015/08/11) */
The matter was reviewed and we found that the funds were paid to the customer on July 30th, as requested, with apologies.
Thank you for the communication.
Initial Consumer Rebuttal /* (2000, 8, 2015/08/13) */
(The consumer indicated he/she...

ACCEPTED the response from the business.)
I have received the owed funds t[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

As previously indicated, this matter is currently being...

investigated, and we are working with the insured to resolve this matter. We have been in contact with the insured over the past few weeks. On July 22 and on August 9, 2016, we had telephone conversations with the insured about this matter. In addition, follow-up voicemails were left for the insured on August 26, September 2 and September 14, 2016.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]