Bpf Design Inc

I am rejecting this response because:

attached is a copy of the NMVTIS report required by the state of California for us to have and the titleBoth show that it is a clean title and it is not salvagedWe gladly gave the customer a copyClearly the customer is mistaken and was given wrong information by the repair shop to where they took their vehicle tooIf you have any other questions or concerns we'd be more than happy to helpthank you

My position stands, I feel that I have addressed the price issue, the contract issue, the down payment issue, as wellHis claim was that he bought the truck for $13,500.00, he was off by $Why I would falsify or change paperwork for $is outrage sly crazy and something WE DO NOT DO!!!! He said he put $down on contract and it clearly wasNothing we did was illegal or wrongIf he lost his copy or misplaced it, why when he came to work here or stopped by to visit did he not just ask for another copy? I am glad he stated he owes me money, but if I was not a nice guy, why would he be allowed to come work? Look as far as the dent is concerned I am willing to always sit down and work something out as long as the slander and lies don't continueI have only been nice to Mr *** and still wish him and his family the best. *** ***,President

I am rejecting this response because: first of all I have copies of a paper where he contradicts himself saying he will fix dent then on same page saying as is its obvious he is just trying to play the game to go back on his promises the truck was almost declared salvage from insurance because of that dent second of all he "thought" we received contract how does a dealer where this is there job this is what they are suppose to do every day how do you "forget" to give people there contract and specially when prices change on contract how convinient we do want a copy of the contract becasuse we are almost sure we never signed it and third he has no right to be saying all these lies about him wanting to help me out becasuse I was doing bad thats all lies I simply asked him if he needed help I had worked at a dealer before I worked day he deducted $from what I owed him and that was it that doesnt seem like the desperate person hes making me out to be

I met with the customer today, and her mother. Showed them title on car and showed them NMVTIS report that was printed before she purchased the car, and the carfax as well, all that showed clean title. We both agreed that the information she received is false from repair shop. I was helpful but...

was not available to talk to her till after she filed complaint. Matador Motors did nothing wrong as we all agreed and am willing to help her in the future on any other issues or need she might have.

I am rejecting this response because:It is B.S. and he knows it. Because forst and for most I don't have bad credit in 18 I have no credit there is nothing wrong with it and as far as us coming to you because no one else accepted us is also a lie we had two other car businesses on the same street as matador motors that offer us a plan as well we just thought matador motors would have been better which obviously not. He's just trying to cover his [redacted] and his business which is understandable. You wanted us to remove this complaint but that's not going to happen we will be following through with taking this to court. Thank You

Mr [redacted], worked at a dealership and knows the process very well, so we thought. Mr [redacted] and his wife ( the purchaser ) received a copy of the contract, and if they would like another copy of the contract I would be more than happy to donate another copy. Mr [redacted] states that he purchased the...

truck for $13,500.00, He is almost correct, The sale price was $13,595.00. He also stated that he financed $14,000.00. Not correct. He financed $11,990.63. His FULL DOWNPAYMENT is also stated on the contract What Mr [redacted] failed to state is that he also purchased an extended warranty through the bank ( it can be cancelled if he chooses to ) and that in the state of California he has to pay sales tax. As far as the financing is concerned Mr [redacted] again failed to mention that he financed the car and there for the bank charges interest not us. Interest is based on credit and he as everyone else is not obligated to finance at that bank and can always refinance at his bank, as he should know working at a dealership. As far as the dent is concerned. We have all the paperwork here stating that the car was sold as is. The “AS IS “ sticker which Ms [redacted] signed.   A few months ago Mr [redacted] came to me, I have all text's and conversations saved, claiming that he was down in out on his luck and asked me for a job, He came to the store and wanted to work. I have never ever had a problem with Mr [redacted], the only issue I have is him wrongfully Slandering my company name for no wrong dueing. I hope this answers all of Mr [redacted] concerns. He is always welcome to come in and see me for any copy's or concerns.As far has refunding him any money, It clearly states on his contract it was applied. As far has the dent, I sold the car as is, but once again if he would like to sit down in person. I am always willing to talk.Mr [redacted] came to me a few months ago humble ad frustrated about life and not having employment. I was really considering helping him and employing him this year. I have no hard feelings for him and my door is always open.[redacted],PresidentMatador Motors[redacted]
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Tell us why here...These nice folks were 1st time buyers with bad credit, when they approached us, they stated that they could not get financed anywhere and were constantly turned down, we were able to get them financed and were extremely happy and appreciative, Everything was great until...

family members told them they should not have paid 23.99%. they came in with family members who refused to go on loan so we could get a better rate but of course they all refused. I spoke to customer a few days ago when he asked us for a favor and was apologetic and I said I understand lets put this behind us and I will continue to help when we can. As far as the 2.79% it is available on approval of credit as stated not first time buyers with challenged credit. We both have decided to move forward I hope. Also required by DMV we are suppose to have an INVITIS report at customer request. Thank you. We will also help them refinance as previously offered.