BPI Plumbing

I called BPI plumbing and set up an appointment with a quoted rate of $per hour The plumber came and worked on a blockage in the drain of my kitchen sink for over two hours They attempted to snake the drain but failed He recommended use of a camera which had a flat rate of $ I went ahead with the camera but they were unable to get an image due to murky water in the pipe After minutes of work, the plumber quoted me another $1,to rip up my floor, jackhammer through the concrete foundation, and repair the pipe under the house At this point, I paid $for the unsuccessful snake and $for the unsuccessful camera work and was now looking at another $1,plus the massive inconvenience of having my floor torn up I decided a second opinion was needed I contacted another plumber who came to the house for $per hour He worked on the drain line for hours and was able to clear the line with a snake He also ran the camera through the now clear drain and was able to see that the pipes were in good condition The other plumber fixed the problem in a single trip without the need to tear up my floors I understand that different plumbers have different skills and abilities, but I will not return to BPI Plumbing after this experience I recommend shopping elsewhere A good plumber who knows how to snake a line can save you a lot of money

I’d like to recognize BPI Plumbing office for a friendly, prompt and competent service I’d like to specially recognize and thank BPI technician Ray D for a great job he did in fixing the emergency issue at my house and making the required replacementHe showed up on time, completed the job, as promised, quickly, professionally and with a nice attitude He was very thorough, knowledgeable and extremely respectful and responsive to all my questions and requestsRay was easy to communicate with, and he took the time to show, explain and help me understand additional options that would be needed to ensure the whole system operates properly Ray really enjoys his job, enjoys working with people and helping them He is a great asset to BPI teamI would ask for his help and service with confidence, and would not hesitate to recommend him to anyone

We have a Rinnai tankless water heater that was not installed properly by another company As a Rinnai-approved plumber, [redacted] did all the troubleshooting and procured the parts necessary to get the heater working properly

Steve and Ray did a wonderful jobRay actually came to assess the plumbing problem after hoursThese guys gave excellent customer service

I’d like to recognize BPI Plumbing office for a friendly, prompt and competent service
I’d like to specially recognize and thank BPI technician Ray D for a great job he did in fixing the emergency issue at my house and making the required replacementHe showed up on time, completed the job, as promised, quickly, professionally and with a nice attitude He was very thorough, knowledgeable and extremely respectful and responsive to all my questions and requestsRay was easy to communicate with, and he took the time to show, explain and help me understand additional options that would be needed to ensure the whole system operates properly
Ray really enjoys his job, enjoys working with people and helping them He is a great asset to BPI teamI would ask for his help and service with confidence, and would not hesitate to recommend him to anyone

We've been in our home for a little over a year and inherited some serious plumbing/sewer drain issues We called BPI for a quote and they sent out Steve and Matt
These guys were two of the most professional plumbers I've worked with since becoming a homeowner over years ago They were thorough in their assessment and honest with the diagnosis and remedy They also found a buried clean out (that no one could locate and it was assumed didn't exist since the house is so old) and saved us the cost of excavating and installing oneThat alone was probably over $ I would definitely call BPI again - thank you Steve and Matt!

I’d like to recognize BPI Plumbing office for a friendly, prompt and competent service
I’d like to specially recognize and thank BPI technician Ray D for a great job he did in fixing the emergency issue at my house and making the required replacementHe showed up on time, completed the job, as promised, quickly, professionally and with a nice attitude He was very thorough, knowledgeable and extremely respectful and responsive to all my questions and requestsRay was easy to communicate with, and he took the time to show, explain and help me understand additional options that would be needed to ensure the whole system operates properly
Ray really enjoys his job, enjoys working with people and helping them He is a great asset to BPI teamI would ask for his help and service with confidence, and would not hesitate to recommend him to anyone

Steve and Ray did a wonderful jobRay actually came to assess the plumbing problem after hoursThese guys gave excellent customer service

Steve came out and did a full water heater replacementThe quality of the work was excellent and the cleanup after was amazingI would recommend BPI for the quality and dependability of their work

We've been in our home for a little over a year and inherited some serious plumbing/sewer drain issues We called BPI for a quote and they sent out Steve and Matt
These guys were two of the most professional plumbers I've worked with since becoming a homeowner over years ago They were thorough in their assessment and honest with the diagnosis and remedy They also found a buried clean out (that no one could locate and it was assumed didn't exist since the house is so old) and saved us the cost of excavating and installing oneThat alone was probably over $ I would definitely call BPI again - thank you Steve and Matt!

I had an emergency repair of a leaking kitchen sink on a weekend, and within minutes of calling the dispatcher, I was put in contact with Steve to be on site to do the repairHe was courteous, knowledgeable, honest, punctual and very fairI felt safe in knowing that my repair was being addressed properly and really appreciated the tidy job he didThank you so much Steve!

I have to say that this was the best time dealing with a plumbing issue I have ever had Was having new appliances installed and needed the water cut-offs under the sink changed as they were frozen Decided to also have the drain plumbing changed out as it had begun to have issues The appliance company recommended BPI and when I called, they were able to have Ray to my house in under two hours He was very informative and professional, assessed the problem and we set up an appointment then and there for the work to be done Ray was right on time and got directly to work and in a couple of hours was done He explained that he put on quarter turn cut-offs which were much better and I have to say the new drain plumbing is a work of art and he also explained why it was failing I can whole-heartedly recommend BPI and Ray for any plumbing needs

I have to say that this was the best time dealing with a plumbing issue I have ever had Was having new appliances installed and needed the water cut-offs under the sink changed as they were frozen Decided to also have the drain plumbing changed out as it had begun to have issues The appliance company recommended BPI and when I called, they were able to have Ray to my house in under two hours He was very informative and professional, assessed the problem and we set up an appointment then and there for the work to be done Ray was right on time and got directly to work and in a couple of hours was done He explained that he put on quarter turn cut-offs which were much better and I have to say the new drain plumbing is a work of art and he also explained why it was failing I can whole-heartedly recommend BPI and Ray for any plumbing needs

I called BPI plumbing and set up an appointment with a quoted rate of $95 per hour. The plumber came and worked on a blockage in the drain of my kitchen sink for over two hours. They attempted to snake the drain but failed. He recommended use of a camera which had a flat rate of $250. I went ahead with the camera but they were unable to get an image due to murky water in the pipe. After 30 minutes of work, the plumber quoted me another $1,500 to rip up my floor, jackhammer through the concrete foundation, and repair the pipe under the house. At this point, I paid $195 for the unsuccessful snake and $250 for the unsuccessful camera work and was now looking at another $1,500 plus the massive inconvenience of having my floor torn up.
I decided a second opinion was needed. I contacted another plumber who came to the house for $75 per hour. He worked on the drain line for 4.5 hours and was able to clear the line with a snake. He also ran the camera through the now clear drain and was able to see that the pipes were in good condition. The other plumber fixed the problem in a single trip without the need to tear up my floors.
I understand that different plumbers have different skills and abilities, but I will not return to BPI Plumbing after this experience. I recommend shopping elsewhere. A good plumber who knows how to snake a line can save you a lot of money.

We have a Rinnai tankless water heater that was not installed properly by another company. As a Rinnai-approved plumber, [redacted] did all the troubleshooting and procured the parts necessary to get the heater working properly.

I called BPI plumbing and set up an appointment with a quoted rate of $95 per hour. The plumber came and worked on a blockage in the drain of my kitchen sink for over two hours. They attempted to snake the drain but failed. He recommended use of a camera which had a flat rate of $250. I went ahead with the camera but they were unable to get an image due to murky water in the pipe. After 30 minutes of work, the plumber quoted me another $1,500 to rip up my floor, jackhammer through the concrete foundation, and repair the pipe under the house. At this point, I paid $195 for the unsuccessful snake and $250 for the unsuccessful camera work and was now looking at another $1,500 plus the massive inconvenience of having my floor torn up.

I decided a second opinion was needed. I contacted another plumber who came to the house for $75 per hour. He worked on the drain line for 4.5 hours and was able to clear the line with a snake. He also ran the camera through the now clear drain and was able to see that the pipes were in good condition. The other plumber fixed the problem in a single trip without the need to tear up my floors.

I understand that different plumbers have different skills and abilities, but I will not return to BPI Plumbing after this experience. I recommend shopping elsewhere. A good plumber who knows how to snake a line can save you a lot of money.

We have a Rinnai tankless water heater that was not installed properly by another company. As a Rinnai-approved plumber, [redacted] did all the troubleshooting and procured the parts necessary to get the heater working properly.