B.P.Logue &

Mr*** claims that he met all contractual obligations with my companyThis is simply not true. I demanded completion of his work and that he supply lien waivers prior to paying him as per our contract (see “Contract”, “Payment Schedule” section, “a signed release of lien must be received before each payment”), but he refusedHe also provided a bill for “extras” that included work he never completed, and refused to correct the bill although my lawyer offered to walk through the property with him to show that the bill was clearly in error (I will be happy to supply the original diagrams on contract and pictures of the lighting in the completed home as proof)He also never provided the labor and stock to wire the AC compressors (see list of responsibilities on first page of “Contract” that included “wiring to basement/attic HVAC systems with two condensors”)Although he was fully aware he had not completed the work for which he was under contract, and that this was my reason for refusing to pay him, he placed a mechanics lien on the property and demanded payment for the full balance of both contractsI was forced to pay him (including incomplete work and fabricated “extras”) to be able to sell the propertyI never did receive the lien waivers I was entitled toI eventually had to hire another electrician (see “Second Electrician”) to complete the wiring of the compressors, work that was clearly in the scope of the contractMy HVAC contractor completed part of the remaining work that was Mr*** responsibility and I was forced to personally complete the balance
B.PLogue & Cois a Revdex.com accredited business. As such, it is my understanding that Mr*** has a commitment to meet the Revdex.com Code of Business Practices, including: “abide by all written agreements and verbal representations” and “promptly respond to all complaints forwarded by Revdex.com by resolving the complaint directly with the complaintant and notifying Revdex.com, or providing Revdex.com with a response that Revdex.com determines is professional, addresses all of the issues raised by the complaintant, includes appropriate evidence and documents supporting the business’ position, and explains why any relief sought by the complainant cannot or should not be granted.” Mr*** did not abide by our written agreement and the attached documentation shows that he lied to the Revdex.com in asserting that he had met all contractual obligationsMr*** hardly responded to my complaint in a professional manner (reference his comments that I am a “sociopath” and his fabricated allegations that I am a racist) and did not directly reference many of the issues that I raised
Mr*** took advantage of me as a customer and failed to uphold his commitment to the standards imposed by the Revdex.comMr*** extorted a significant sum of money out of me and I demand the return of this moneyIf he refuses, I believe further action on the part of the Revdex.com is warranted."
Thank you,
*** ***
***
*** ***

Mr***, did in fact hire me as his representative to the local municipality for use as to secure permits and act as an advisor, with no authority over hiring and firing of subcontractors, dealing with contracts and payments to anyone working in relation to this projectMr*** has no license in
any trade or experience in the construction industryHis only exposure was another building project on the adjacent property with a similar situation that also oddly enough went badlyHe was also being sued by the owner of the home for contractual failures during this project. I have worked with difficult clients in the past being in the trades my entire life and a business owner since 1993, so his erratic behavior poor decision making, and failure to construct a quality home is apparent, this is clearly a money grab if ever there was one
The reality of the situation became quite clear when a scheduled progress payment by Mr*** was purposefully not paid
I clearly asked to be paid as our contract states, I also stated that if his expectations are not being meet then I would like to be released from the contract and also I would remove my license from the project and go our separate waysI was informed by Mr*** that he would like to continue with the project as is and we left it at that, still no paymentat this time we decided to finish up with our contractual agreements to the letter as stated and once that was finalized we asked for final payment, this is when Mr.*** wanted to negotiated a settlement of 1/his final billI then proceeded to place liens on the property and start the legal process for breach of contract, I was advised by my attorney to follow all steps and did so to ensure when the time came we would be paidUltimately Mr*** was advised by his attorney to pay the bill as he clearly was violating his own contractafter many months of waiting we did receive our payment and the liens were released
in summery we fulfilled all contractual agreements got all sign offs as required by the local municipality and provided fair and quality service, Mr*** acted in a deceptive manner by not releasing me from my contract when the opportunity was on the table, as this would have required halting the project while a suitable licensed contractor would have to be found and obtain a replacement permit
Mr*** is clearly a sociopath with tremendous anger towards everyone, especially minorities that worked on the jobHe would often have an off color comment that I found to be disgusting

Once again, I will state Mr. [redacted] has serious emotional issues, I can not be responsible for his ranting on about events that he claims to be true. We fulfilled our contractual obligations to Mr. [redacted] and acted accordingly with guidance from our attorney on how to proceed when another party fails to comply with a contract. Mr. [redacted] can look directly at himself for a place to lay blame. B.P.Logue & Co. will continue to provide a countless number of customers with outstanding service.

I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint. 
Mr. [redacted]’s demeanor in his response to my complaint is consistent with his attitude toward me as a customer during the period in which we had a contractual relationship. Each of the points in his response is either a complete fabrication or materially distorts the reality of his successful effort to take advantage of me.
When I hired Mr. [redacted], he made a commitment to provide general contracting services through the project final inspection. As he admits, releasing him from the contract would have prevented timely completion of the project—no other contractor would have been interested in inheriting Mr. [redacted]’s legal liability so late in the project. I made it clear that I expected him to hold to his commitment to meet his obligations and told him not to expect payment for bills submitted when no services were being provided. He also indirectly threatened to stop work on his electrical contract if I cancelled his GC contract, which would have only compounded my problem. Given these realities, he recognized that he could continue to fail to perform any functions as GC because he had me in a situation where I was forced to retain him simply to attend the final inspection. He falsely claims in his response that he “got all signs offs as required by the local municipality”; in reality, he failed to schedule the final inspection with the building inspector, despite my repeated requests that he do so. Fortunately, the building inspector allowed me to attend the final inspection without my “GC”, most likely because the inspector recognized through his interactions with Mr. [redacted] throughout the project that my GC-of-record was not materially involved. I was eventually forced to pay Mr. [redacted] the full value of the GC contract though he performed no services whatsoever (including attendance at the final inspection) for the final two payment periods of our contract.
Mr. [redacted] makes yet another fictitious statement when he claims that he “fulfilled all contractual agreements.” Although Mr. [redacted] completed the final electrical inspection, a number of electrical items remained incomplete after the inspection and required further attention. He proceeded to disingenuously claim that “sign-off” constituted successful completion of his contract, demanded full payment, and refused to complete the work. I was eventually forced to pay Mr. [redacted] for work that he did not complete and for inflated “extras.” I also had to hire another electrician to perform services that were clearly within the scope of Mr. [redacted]'s contract. Mr. [redacted]'s abandonment of the job delayed the completion of the project and required me to pay twice for the same work. I can imagine given this unethical behavior that I am only one of many “difficult clients” (his words) that he has had.
In his response, Mr. [redacted] made the accusation that the home I constructed was of poor quality. Although I do not intend to respond to each of Mr. [redacted]’s absurd accusations, I feel compelled to point out that this is an interesting accusation for the project general contractor to make. Mr. [redacted] was contractually obligated to identify quality issues and to either present those to me for resolution or work with the deficient subcontractor to ensure the issues were resolved. If his accusation is true, he would effectively be admitting that he intentionally failed to perform one of the most critical tasks for which he was hired. Moreover, the Massachusetts State Board of Building Regulations and Standards (BBRS) regulation 780 CMR clearly defines the responsibility of the holder of a Construction Supervisor’s License to supervise the construction process and to be “fully and completely responsible for all work for which he/she is supervising.” Mr. [redacted] never notified me of any quality issues and never notified the town building inspector of any code issues during the construction process, as would have been his responsibility had he in fact identified any issues. In reality, the building inspector offered me effusive praise at both the insulation inspection and the final inspection (neither of which Mr. [redacted] bothered to attend) that he considered the work to be of very high quality. This sentiment was shared by the many realtors and potential purchasers who viewed the property. Ultimately, the project was a success beyond my original expectations, despite Mr. [redacted]’s failure to meet his GC obligations. The eventual success was the result of my performing the functions for which Mr. [redacted] was responsible, in spite of my lack of any “license in any trade or experience in the construction industry,” in Mr. [redacted]’s words. I have been advised that Mr. [redacted]’s indiscretions—to which he has readily admitted—could be cause for disciplinary action through the BBRS if a formal complaint were to be filed.
Finally, I believe that Mr. [redacted]’s desperate attempt to discredit me with his fabricated allegations of racist behavior and by designating me a “sociopath” speak volumes about the type of person he is. Mr. [redacted] had numerous opportunities while he was under contract to fairly and equitably resolve the issues described in my complaint. In the end, he recognized that the mechanics lien was a tool that would enable him to extort from me payment for all his demands without having to spend any of the time that a reputable contractor would have invested into reasonably performing the responsibilities for which he was under contract. Given that Mr. [redacted] clearly refuses to accept any personal responsibility for his actions as described in my complaint, I recommend we resolve the issues via the Revdex.com arbitration process. I welcome the opportunity to present evidence that proves my accusations against Mr. [redacted] and demonstrates Mr. [redacted]’s lack of integrity in his dealings with his customers.

Our response to the claim is as follows, B.P.Logue & Co. stands by the services provided to Mr [redacted] and the manner in which they were performed. All events that have taken place are a direct result of the actions taken by the claimant, Mr.[redacted]. 
His attempts to avoid the contractual responsibility with B.P.Logue & Co. is a direct hostile action, we responded to these actions in a professional and legal manner, with guidance from our attorney, we followed the contracts to completion. Mr. [redacted] had been given the opportunity to release us from the contract during the project and choose not to do so. B.P.Logue & Co. has all documentation backing up any claims we have made in this matter. 
Bryan Logue
B.P. Logue & Co.
[redacted]
www.bplogue.com