BQ-Smokers

Initial Business Response / [redacted] (1000, 5, 2016/08/31) */ I am in the process of completing Mr [redacted] smokerI will touch base with him and get him the end product Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/09/02) */ (The consumer indicated he/she DID NOT accept the response from the business.) I've been hearing the same storyI've waited on every situation he has told meYet, I can't even get a picture or let alone what I've paid for? U continue to tell me it's almost done, but there isn't any prove of anything except u telling me to waitWhy is it so hard to follow through on what u say?

Initial Business Response / [redacted] (1000, 8, 2016/06/02) */ I am sandblasting the cooker right nowMr [redacted] stated the he still wants the smokerI wholeheartedly intend on giving him what he paid forHe paid a deposit and I told him since there were delays there is no money owedI am willing to work in whatever way I need to resolve this issue Initial Consumer Rebuttal / [redacted] (3000, 10, 2016/06/06) */ (The consumer indicated he/she DID NOT accept the response from the business.) I have herd this before matter of fact for about 1/months I'm doing this, I'm at this piont, I'm near completionstill to this day now 6/6/i have NOTHING!!!!!!! IT'S BEEN SINCE DECEMBER 31,SO SPEND YOUR MONEY ELSE WHERE BUT FirsT CHECK BB&B and you will not be in a situation like this Final Consumer Response / [redacted] (4200, 15, 2016/07/14) */ (The consumer indicated he/she DID NOT accept the response from the business.) I warn anyone that wants to do business with William F [redacted] under any business name not tooHe is very untrustworthy will use your money to robb peter to pay paulNever give money up front for nothing, if he dont hv the product where you can pay and drive off with it please do it, please don't give him a pennyReal business hv some on site ready for sale, he dont Final Business Response / [redacted] (1000, 17, 2016/08/05) */ From: [redacted] @gmail.com (mailto: [redacted] @gmail.com) Sent: Friday, July 29, 8:AM To: Revdex.com Subject: Re: Revdex.com Complaint Case# [redacted] (Ref# [redacted] ) I also refunded [redacted]

Initial Business Response / [redacted] (1000, 5, 2016/11/15) */ I communicated with Mr [redacted] last night and we agreed on an install date of November My business builds custom products from the ground upEverything that is put into a product the money the customer provides pays forThat is why I told Mr [redacted] that I would need to sell the smokerIt is in our terms and conditions that if the customer decides they no longer want their products that we can sell immediately and refund the customer Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/11/16) */ (The consumer indicated he/she DID NOT accept the response from the business.) As long as the install goes as planned on 11/23, I will withdrawal my complaint Final Consumer Response / [redacted] (2000, 8, 2016/11/17) */ (The consumer indicated he/she DID NOT accept the response from the business.) As long as the install goes as planned on 11/23, I will withdrawal my complaint

Initial Business Response / [redacted] (1000, 6, 2016/02/23) */ I'm not taking your moneyI can truly deliver this smoker asapYou have thought that I had taken your money from the get goThis is a new year and I'm trying to work as hard as I can to make you and everyone else happyPlease let me know

Initial Business Response /* (1000, 5, 2015/08/11) */
I fully intend on delivering the smokers I am now in contact with Mr *** about a delivery date we can get it there
Initial Consumer Rebuttal /* (3000, 7, 2015/08/12) */
(The consumer indicated he/she DID NOT accept the response from the
business.)
I have heard "I fully intend to deliver" for several monthsThere have been delivery dates set, all of which have passed, the most recent being July and Aug While MrF* has been in contact, he still has not confirmed an exact delivery dateI am also concerned that he "is in contact...we can IT there" There are TWO smokers due, not one
Final Business Response /* (4000, 15, 2015/08/20) */
The bottom line is I am going to deliverI have had some issues come up and I'm working by myself with no help so it's taken me longer than usual but I'm about to wrap this up
Final Consumer Response /* (4200, 17, 2015/08/21) */
(The consumer indicated he/she DID NOT accept the response from the business.)
MrF* has told me that he would deliver this weekend, August 22nd or 23rdWe will wait and see if he is true to his word this time, but has failed to deliver as promised on several occasions in the pastI understand that issues arise, but he initially told me three weeks for delivery, now it has been weeks short of eight months

I would like to provide me *** the product he ordered, if he is still interested in getting themI have had a lot happenMy dad does have cancer and is terminally ill his name is *** *** it can be looked up on his go fund me account if neededI took on more than one person could
ever handle and I take full responsibility for thatI want to do what's right and deliver the original purchase if Mr *** is still interested Please advise Thanks

Initial Business Response /* (1000, 5, 2016/06/15) */
Me and Mr *** have been communicating for over a week about the cookerI have hired out someone to bring the cooker to himI just spoke to him around minutes ago via email and he asked me what the next step wasThe guy I have hired is
taking the grill to himIf I can be or any help please let me know
Initial Consumer Rebuttal /* (3000, 7, 2016/06/21) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I can provide proof the grill was to be believed Tueasdsy the 14th but it was not I was given contact information to track the delivery but no one responded I called the company and they did not respond eitherI believe the business has no intention to deliver the smoker or issue a refund unless an outside angency forces actionIts been over six month of excuses and delays for no reasonable reasonI have requested a full refund several weeks ago from the business with no respond other a fake promise to refund my deposit of $but that hasn't happened to date

Initial Business Response /* (1000, 8, 2016/06/02) */
I am sandblasting the cooker right now. Mr [redacted] stated the he still wants the smoker. I wholeheartedly intend on giving him what he paid for. He paid a deposit and I told him since there were delays there is no money owed. I am willing to...

work in whatever way I need to resolve this issue.
Initial Consumer Rebuttal /* (3000, 10, 2016/06/06) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have herd this before matter of fact for about 3 1/2 months I'm doing this, I'm at this piont, I'm near completion. still to this day now 6/6/2016 I have NOTHING!!!!!!! IT'S BEEN SINCE DECEMBER 31,2015. SO SPEND YOUR MONEY ELSE WHERE BUT FirsT CHECK BB&B and you will not be in a situation like this.
Final Consumer Response /* (4200, 15, 2016/07/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I warn anyone that wants to do business with William F[redacted] under any business name not too. He is very untrustworthy will use your money to robb peter to pay paul. Never give money up front for nothing, if he dont hv the product where you can pay and drive off with it please do it, please don't give him a penny. Real business hv some on site ready for sale, he dont.
Final Business Response /* (1000, 17, 2016/08/05) */
From: [redacted]@gmail.com (mailto:[redacted]@gmail.com)
Sent: Friday, July 29, 2016 8:09 AM
To: Revdex.com
Subject: Re: Revdex.com Complaint Case# [redacted] (Ref#[redacted])
I also refunded [redacted]

Initial Business Response /* (1000, 5, 2016/08/31) */
I am in the process of completing Mr [redacted] smoker. I will touch base with him and get him the end product.
Initial Consumer Rebuttal /* (3000, 7, 2016/09/02) */
(The consumer indicated he/she DID NOT accept the response from the...

business.)
I've been hearing the same story. I've waited on every situation he has told me. Yet, I can't even get a picture or let alone what I've paid for? U continue to tell me it's almost done, but there isn't any prove of anything except u telling me to wait. Why is it so hard to follow through on what u say?

Final Consumer Response /* (2000, 10, 2016/07/28) */
From: [redacted] (mailto:[redacted]@gmail.com)
Sent: Thursday, July 28, 2016 4:11 PM
To: [redacted]
Subject: Re: Out of Office Re: [redacted]
I am contacting you to inform you that William has refunded my money in full and I'd like to have that...

noted on his reviews please.
Thanks,
[redacted]

Initial Business Response /* (1000, 6, 2015/09/14) */
I have already offered a refund numerous times to this customer. I have proof of everytime.
Initial Consumer Rebuttal /* (3000, 20, 2015/12/11) */
I want my grill. Pure and simple He kept promising me the grill and even sent pictures of it...

but would never give it to me. As late as Dec 7 he was going to meet me in New Albany MS and give to me. I am tired of his lies and realize I will never get my grill I want my money now. By Dec 19 I want a full refund I had rented a place to cook and was so looking forward to doing it but the place I rented I had to let go. Someone has now I am tired of messing with him and want my money and need my money
Final Business Response /* (4000, 22, 2015/12/14) */
I asked Mr [redacted] if he wanted his money when we were half way through the build and he said no. Now that we are at the end of the build he states he wants a refund. I will need to sell this grill in order to refund.

Initial Business Response /* (1000, 6, 2016/05/18) */
I Would like to deliver the pit. If we can work together instead of against each other. Would you like it Sent to tx or memphis?

Initial Business Response /* (1000, 6, 2016/02/23) */
I'm not taking your money. I can truly deliver this smoker asap. You have thought that I had taken your money from the get go. This is a new year and I'm trying to work as hard as I can to make you and everyone else happy. Please let me know...

Initial Business Response /* (1000, 5, 2016/11/15) */
I communicated with Mr [redacted] last night and we agreed on an install date of November 23 2016. My business builds custom products from the ground up. Everything that is put into a product the money the customer provides pays for. That is why...

I told Mr [redacted] that I would need to sell the smoker. It is in our terms and conditions that if the customer decides they no longer want their products that we can sell immediately and refund the customer.
Initial Consumer Rebuttal /* (3000, 7, 2016/11/16) */
(The consumer indicated he/she DID NOT accept the response from the business.)
As long as the install goes as planned on 11/23, I will withdrawal my complaint.
Final Consumer Response /* (2000, 8, 2016/11/17) */
(The consumer indicated he/she DID NOT accept the response from the business.)
As long as the install goes as planned on 11/23, I will withdrawal my complaint.