Braclaire Management LLC

I am sorry for all of the confusion on this paid accountI will re-issue a letter to the address on file and the email address that was initially provided todayAll of our contact information is on the letterhead and if there are any issues please contact us, Thank you for your time and patience

I have reviewed the response made by the business in reference to complaint ID [redacted] I have as of today received no paperwork from the said company as they stated in their last message from youI have already spoken with my bank in regards to a refundThey are researching the report of fraud and have issued me a temporary refund of the amount withdrawn from my account I have also forwarded a copy of the Revdex.com report of this company to my bankThe above said company has since stopped calling me since I contacted you regarding them Regards, [redacted]

I am sorry that you had a tough time contacting our companyI don't know where you received that phone number from, it seems like an old extensionThe main office number that you need to contact is ###-###-####You should ask for a floor manager Mon through Thur 8:30am to 5:00pm EST and Fri 8:30am to 1pm ESTThank you and I am sorry you had a non-working extension

There is no reason why I cant have that office issue a letter todayIt will show the original account information that your husband needs to prove the validity of the debtMost of the time, Payday loans are not credit reported by the lender but by the collection agency themselves, and that is why
this one was not on his reportBecause you have stopped payment and disputed this debt we are sending it back to our client and they can contact you if necessaryPlease feel free to contact us with any further questions on this matterThank you

I am sure there has to be a misunderstanding and I am sure we can fix the issuePlease contact our floor directly and ask to speak to a managerThe telephone number is ###-###-####

Please advise the consumer that both accounts that are associated with the information provided have been closed in our office and that no communications will be attempted The accounts that we have in our system have never been called or worked I am not sure where this communication
came from, but we have no record of it We have closed the accounts just as a precaution

Thank you for your patience in this matter. Our office is closed after 1pm EST on Fridays. August 7, 2015 was a Friday. Please try our office today before 6pm EST with any questions. The toll free number is ###-###-####. Thank you and we apologize for any confusion.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Please contact the merchant on your bank statement for that payment to discuss a refund.

I have reviewed the response made by the business in reference to complaint ID [redacted].
I have as of today received no paperwork from the said company as they stated in their last message from you. I have already spoken with my bank in regards to a refund. They are researching the report of fraud and have issued me a temporary refund of the amount withdrawn from my account.  I have also forwarded a copy of the Revdex.com report of this company to my bank. The above said company has since stopped calling me since I contacted you regarding them.
Regards,
[redacted]

I am very sorry to hear that you are upset with our company and I understand your frustration. Upon reviewing the notes on the account I see that Pamela N. has attempted to call you and that a letter went out to the email address that you provided to our agent. I am having a manager call you one...

more time to see how we can resolve this matter and get you any documentation that you may need. For future reference that main phone number to our firm is ###-###-####. Hours are Mon thru Thurs 9am-5:30pm and Fri 9am to 1pm EST. Thank you.

I am sorry for all of the confusion on this paid account. I will re-issue a letter to the address on file and the email address that was initially provided today. All of our contact information is on the letterhead and if there are any issues please contact us, Thank you for your time and...

patience.

I am sorry that you had a tough time contacting our company. I don't know where you received that phone number from, it seems like an old extension. The main office number that you need to contact is ###-###-####. You should ask for a floor manager Mon through Thur 8:30am to 5:00pm EST and Fri...

8:30am to 1pm EST. Thank you and I am sorry you had a non-working extension.