Brad Kinney & Son Moving & Storage Reviews (%countItem)
Brad Kinney & Son Moving & Storage Rating
Address: 12724 W Sylvan Dr SW, Pillager, Minnesota, United States, 56473-2342
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We contracted months in advance (April 2018) with Kinney & Son to load up our household furnishings (we packed everything up ourselves) into two, 26-ft truck trailers, on June 14, 2018, located at our home just outside Bemidji, MN. The day before our early morning closing we waited for the arrival of the promised moving crew. Not only did they NEVER show, but all our many frantic calls of inquiry went UNANSWERED by Brad ***. We were completely abandoned by this company with absolutely NO explanation or apology! Not surprisingly, we found out subsequently this is NOT the only occasion when this has occurred with Mr. pathetic excuse for a moving company At least with airline overbooking, there is generally an offer of compensation for being bumped off a scheduled flight. Needless to say, unless you're a masochist, NEVER contract with or refer anyone to this company. We will be pursuing a complaint with the Minnesota Attorney General's office regarding this matter as well. NO ONE else should have to experience this type of deplorable, negligent business misconduct and any license from the state of Minnesota that Kinney & Son may have should be threatened with the utmost penalty. Ron *** and Terry *** - now of Albuquerque, NM
I am waiting for the loading crew to arrive- no one is answering the phone- they said they were to be here at 9 so here I sit with 2 trucked and no one to load them- I had this booked months in advance- all around terrible communication never returned calls. The absolute worst company I have ever dealt with.
Kinney and son did have contact with this customer, she was hiring LABOR ONLY to load a semi trailer...we were unaware that no one had showed up for this job, as we were all busy ourselves on jobs...never heard from thus customer until late that night stating guys didn't show...I asked her what we could do to help...she stated nothing and hung up...
I emailed the week before and got no response I called and left messages the week before to confirm no response. The day that they were to be there to load our trucks- I called at 10 when they didn't show up at 9 and I called many times after that- always got the voice mail- never once a call back. We are not the only one to have experienced this with this poor unprofessional company. I suggest no one EVER use this company.