Bradford and Son's Pest Services Reviews (2)
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Bradford and Son's Pest Services Rating
Description: Pest Control Services, Termite Control, Bed Bug Removal, Bed Bug Inspection Service, Exterminating and Pest Control Services (NAICS: 561710)
Address: 10910 Maranda Court, Fredericksburg, Virginia, United States, 22407
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We located termites in our basement door and received several quotes from large and small pest companies. Bradford and Son’s was responsive, gave us a reasonable price quote and warranty for full foundation treatment, and always arrived on time. As the lady of the house, I was very comfortable working with Ray.
Review: On July 6, 2015 an employee of Bradford and Son's Pest Service came to my residence in error (wrong street and wrong house)removed a basement window that he said was a crawl space. I called the police, case #2015-11574. The police gave me Mr. [redacted] contact information. I called him on July 8,2015, he requested I submit to him an estimate and he would send me a check to cover window replacement. I called him with an estimate he said was too much money, get two more estimates that he was going to take the cost from the employees pay. I faxed a copy of the lowest of four estimates to Mr. [redacted] fax number he gave me along with a copy of the contract on August 8, 2015. In total I have placed at least seven calls to Mr. [redacted] in regards to the window replacement and he assured me on August 10, August 22, and August 31,2015 that the check was mailed. The cost of replacing the window is $825.66 which includes materials and labor. A copy of the contract was faxed from the [redacted] Office here in the City of Fairfax and I called to verify he received the faxed information.Desired Settlement: I want Mr. [redacted] to send a check to me to cover the cost of the window replacement as he promised. It is his responsibility it was his employee who came onto my property in error.
Business
Response:
I placed the check in the mail. I will make sure that Mrs. [redacted] get her money very soon! I do apologize for an inconvenience. Thanks
Consumer
Response:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.] [redacted] did not say when he will mail his check to me in the amount specified. Then he wrote will see that I get the check when?
Regards,
Consumer
Response:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
I am responding to you because I have not heard from or received the check from [redacted] of Bradford & Sons Pest Services. It has been more than 7 to 10 days.I would appreciate your assistance to bring closure to this issue. Thank you.[redacted]
Business
Response:
I have sent out the check to the customer below. I will get this resolved. Thanks!
Consumer
Response:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
The customer has not received the check from the business at this time.