Bradford Pest Control of VA

[A default letter is provided here which indicates your acceptance of the business's offer If you wish, you may update it before sending it.] Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [redacted] Regards, Gail Gulliksen

I placed the check in the mailI will make sure that Mrs [redacted] get her money very soon! I do apologize for an inconvenienceThanks

Revdex.com spoke with the owner of the business who stated he was wililng to refund the customer, and would provide the refund by check and would mail that out by the middle of next week at the latest

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***
The customer has not received the check from the business at this time

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***
I am responding to you because I have not heard from or received the check from *** *** *** of Bradford & Sons Pest ServicesIt has been more than to days.I would appreciate your assistance to bring closure to this issueThank you.*** ***
*** ***

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed
action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.] *** *** did not say when he will mail his check to me in the amount specifiedThen he wrote will see that I get the check when?
Regards,
*** ***

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** *** I am responding to you because I have not heard from or received the check from *** *** *** of Bradford & Sons Pest ServicesIt has been more than to days.I would appreciate your assistance to bring closure to this issueThank you.*** ***
*** ***

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this
proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.] *** *** did not say when he will mail his check to me in the amount specifiedThen he wrote will see that I get the check when?
Regards,
*** ***

I originally scheduled services to remove birds from a bathroom vent and to treat inside and outside of house to prevent bugs, mainly ants, tics, and mosquitoes. Dana, the owner, never provided any services and cashed a $250 check that he told me that he did not cash. He told me two different stories. One story was that that he ripped up the check and the other was that he wrote void on it and his bank wouldn't cash it. I had to send him copies of the cashed checks from my bank to prove to him that he signed and cashed the check. He told me he'd mail a refund to me and after 2 verbal and several written requests, I still haven't received the refund and now have the fun of wasting time and more money to file a small claims case. There also appears to be different versions of the company name, and when I met him he told me they are in the process of changing it again.

[A default letter is provided here which indicates your acceptance of the business's offer.  If...

you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted].
Regards,
Gail Gulliksen

I placed the check in the mail. I will make sure that Mrs. [redacted] get her money very soon! I do apologize for an inconvenience. Thanks

I have sent out the check to the customer below. I will get this resolved. Thanks!

We located termites in our basement door and received several quotes from large and small pest companies. Bradford and Son’s was responsive, gave us a reasonable price quote and warranty for full foundation treatment, and always arrived on time. As the lady of the house, I was very comfortable working with Ray.

I originally scheduled services to remove birds from a bathroom vent and to treat inside and outside of house to prevent bugs, mainly ants, tics, and mosquitoes. Dana, the owner, never provided any services and cashed a $250 check that he told me that he did not cash. He told me two different stories. One story was that that he ripped up the check and the other was that he wrote void on it and his bank wouldn't cash it. I had to send him copies of the cashed checks from my bank to prove to him that he signed and cashed the check. He told me he'd mail a refund to me and after 2 verbal and several written requests, I still haven't received the refund and now have the fun of wasting time and more money to file a small claims case. There also appears to be different versions of the company name, and when I met him he told me they are in the process of changing it again.

Review: On July 6, 2015 an employee of Bradford and Son's Pest Service came to my residence in error (wrong street and wrong house)removed a basement window that he said was a crawl space. I called the police, case #2015-11574. The police gave me Mr. [redacted] contact information. I called him on July 8,2015, he requested I submit to him an estimate and he would send me a check to cover window replacement. I called him with an estimate he said was too much money, get two more estimates that he was going to take the cost from the employees pay. I faxed a copy of the lowest of four estimates to Mr. [redacted] fax number he gave me along with a copy of the contract on August 8, 2015. In total I have placed at least seven calls to Mr. [redacted] in regards to the window replacement and he assured me on August 10, August 22, and August 31,2015 that the check was mailed. The cost of replacing the window is $825.66 which includes materials and labor. A copy of the contract was faxed from the [redacted] Office here in the City of Fairfax and I called to verify he received the faxed information.Desired Settlement: I want Mr. [redacted] to send a check to me to cover the cost of the window replacement as he promised. It is his responsibility it was his employee who came onto my property in error.

Business

Response:

I placed the check in the mail. I will make sure that Mrs. [redacted] get her money very soon! I do apologize for an inconvenience. Thanks

Consumer

Response:

I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[Provide details of why you are not satisfied with this resolution.] [redacted] did not say when he will mail his check to me in the amount specified. Then he wrote will see that I get the check when?

Regards,

Consumer

Response:

I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[Provide details of why you are not satisfied with this resolution.]

Regards,

I am responding to you because I have not heard from or received the check from [redacted] of Bradford & Sons Pest Services. It has been more than 7 to 10 days.I would appreciate your assistance to bring closure to this issue. Thank you.[redacted]

Business

Response:

I have sent out the check to the customer below. I will get this resolved. Thanks!

Consumer

Response:

I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[Provide details of why you are not satisfied with this resolution.]

Regards,

The customer has not received the check from the business at this time.

Review: On Feb. 23 2016 at Mr B[redacted]'s request, I paid in full $280 for four months of mosquito service for the months of June, July, August, September. In June, when I hadn't seen Mr. B[redacted] at the house to perform the service, I called his 1-800 -987-6608 number several times - it was dead. I assumed Mr. B[redacted] was no longer in business and I hired another firm to do the work.

At the end of June, Mr. B[redacted] appeared at my house to perform the work, a full month after he was scheduled to begin providing the service. I told him that he was a month late, and that I had tried, without success, to call him and demanded a full refund of the $280. Subsequently I sent him a registered letter via USPS. I never received the return receipt.Desired Settlement: I insist on a full refund of the $280 I paid Mr. B[redacted] on February 23, 2016. I paid him in February, never heard another word from him until the end of June when he showed up a month late to deliver the service I had paid for. I tried to contact him but his 800 number was dead.

Business

Response:

Revdex.com spoke with the owner of the business who stated he was wililng to refund the customer, and would provide the refund by check and would mail that out by the middle of next week at the latest.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]

I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted].

Regards,

Gail Gulliksen