Bradshaw International Inc

Thank you for taking the time to inform us of your recent problem with your *** International product. We sincerely appreciate your comments and we will examine the product to ensure that your concerns are investigated thoroughly. A request for a Bialetti Sapphire Cookware set has
been processed and will be shipped to you shortly. We apologize for your inconvenience and we hope you will continue to care enough to let us know when we fail to fulfill our quality commitment Thank you for your concern Sincerely, *** INTERNATIONAL, INC

Revdex.com:
I have reviewed the response made by [redacted] International in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Ms. [redacted] was very respectful over the phone and far too generous in her resolution of the matter.Thank you.[redacted]

Final Consumer Response /* (2000, 9, 2016/03/08) */
Charges to my credit card were reversed 33 days after ordering, and a 'free' coffee pot arrived on the 36th day from Canada. I appreciate the gratuitous shipping of the coffee pot, but this does not suddenly mean Bialetti/Bradshaw has the...

management structure or practices to be a safe, trustable, online retailer. I will watch my credit card statement closely for further 'mistakes'. I'm just happy they reversed the charges and I'm done with the transaction.

Dear Bertha,   In regards to the complaint referenced above the consumer [redacted] Jaffe was requesting a reimbursement for $8.81 for our baster.  The check request has been made and [redacted] will be receiving a refund within the next two weeks.  Please contact me if you have any questions....

  Regards,   [redacted] Marketing Support

Initial Business Response /* (1000, 5, 2015/12/21) */
were happy to replace the product if it was our product. please call our consumer help line, XXX XXX XXXX ask for consumer helpline. yes also could merly return the product to the retailer you bought it from.
Initial Consumer Rebuttal /*...

(3000, 7, 2015/12/21) */
(The consumer indicated he/she DID NOT accept the response from the business.)
1) I don't want a replacement. The product broke.
2) The store won't take it back.
3) If you want it back, send me a shipping label and package.
4) I want a refund of $5.
5) Read my original complaint.