Final Consumer Response / [redacted] (2000, 9, 2016/03/08) */ Charges to my credit card were reversed days after ordering, and a 'free' coffee pot arrived on the 36th day from CanadaI appreciate the gratuitous shipping of the coffee pot, but this does not suddenly mean Bialetti/Bradshaw has the management structure or practices to be a safe, trustable, online retailerI will watch my credit card statement closely for further 'mistakes'I'm just happy they reversed the charges and I'm done with the transaction
Dear Bertha, In regards to the complaint referenced above the consumer [redacted] Jaffe was requesting a reimbursement for $for our baster The check request has been made and [redacted] will be receiving a refund within the next two weeks Please contact me if you have any questions Regards, [redacted] Marketing Support
Revdex.com: I have reviewed the response made by [redacted] International in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meMs [redacted] was very respectful over the phone and far too generous in her resolution of the matter.Thank you[redacted]
Initial Business Response / [redacted] (1000, 5, 2015/12/21) */ were happy to replace the product if it was our productplease call our consumer help line, XXX XXX XXXX ask for consumer helplineyes also could merly return the product to the retailer you bought it from Initial Consumer Rebuttal (The consumer indicated he/she DID NOT accept the response from the business.) 1) I don't want a replacementThe product broke 2) The store won't take it back 3) If you want it back, send me a shipping label and package 4) I want a refund of $ 5) Read my original complaint
Final Consumer Response / [redacted] (2000, 9, 2016/03/08) */ Charges to my credit card were reversed days after ordering, and a 'free' coffee pot arrived on the 36th day from CanadaI appreciate the gratuitous shipping of the coffee pot, but this does not suddenly mean Bialetti/Bradshaw has the management structure or practices to be a safe, trustable, online retailerI will watch my credit card statement closely for further 'mistakes'I'm just happy they reversed the charges and I'm done with the transaction
Dear Bertha, In regards to the complaint referenced above the consumer [redacted] Jaffe was requesting a reimbursement for $for our baster The check request has been made and [redacted] will be receiving a refund within the next two weeks Please contact me if you have any questions Regards, [redacted] Marketing Support
Revdex.com: I have reviewed the response made by [redacted] International in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meMs [redacted] was very respectful over the phone and far too generous in her resolution of the matter.Thank you[redacted]
Initial Business Response / [redacted] (1000, 5, 2015/12/21) */ were happy to replace the product if it was our productplease call our consumer help line, XXX XXX XXXX ask for consumer helplineyes also could merly return the product to the retailer you bought it from Initial Consumer Rebuttal (The consumer indicated he/she DID NOT accept the response from the business.) 1) I don't want a replacementThe product broke 2) The store won't take it back 3) If you want it back, send me a shipping label and package 4) I want a refund of $ 5) Read my original complaint