Bradys Bend TWP Water & Sewer Authority

He moved into the trailer in August he was informed at that time by his landlord he would
need to come to the office, fill out an application and pay security deposit
His landlord told him several times this needed done
I was not informed that Mr*** had moved into ***
*** *** *** until October 4,
2014,The landlord, *** *** came to the office October 4, we discussed the
situation, the letter was sent, he was using water in August, September, and October without
the knowledge of the Water Authority, and no one was paying for the water and sewage
*** again reminded him on October4, to come to the office and take care of this
matter, again he ignored her
On October 10, the water was shut off
October 10, Mrs ** *** left a message on the answering machine at 12:PM blaming
me for telling strangers her business; if I did not call her back soon she would call her attorney!
When I arrived back in the office the phone rang, Mr** *** was on the phone, at 3:PM
he was angry, he said his landlady would pay the water and sewer bills until the trailer was
cleaned, I questioned her, and she said that was not true he told me he had the money and
would pay, I told him I needed a reconnection fee of $in addition to the amount due, that
he need to come to the office and pay and I would order a reconnectHe stated he only had a
one day notice, he was informed many time by the landlord he had to come to the office, fill
out the application and pay the depositHe also told me he would get ahold of his attorney!
All customers come to the office and fill out the application and pay the security fee
His landlord knew on October 4, if he did not pay he would be shut offWhy does he feel
that he doesnt need to pay for the water and sewage he and his family used? In our rules and
regulations property owners are responsible if the tenant do not pay*** *** Is
responsible if he does not payWater will not be turned on until this bill is paid
Any questions, please call me at ***

Review: I just moved into my trailer middle of August. My landlord was using the water from my trailer to power wash the trailer beside me. So she said she wanted to keep the water in her name till she was done.She told me on 10/04/2014 that the water company would be up that week to transfer the water into my name and to make sure I have my $125.00 meter deposit. She told me that is all I would need. I waited all week. On Friday my friend was outside when the water company came and asked him if he lived in my home. He said no I don't. The water man then said well I'm shutting the water off because this has been ongoing. He then shut it off and left without ever coming to the door. I went to get my mail that same day and in my mailbox on the 10/10/2014 was the contract and bill from the water company. Post mark on the enevelope was dated 10/07/2014. It came to me on 10/10/2014 partially open at that. In the envelope was a contract that says at the top "Request for Service Oct 6, 2014. It explains billing and at the bottom it says $125.00 deposit and I was to sign it and date it. Then the other paper says $219.38 was due by 10/25/14. They put my deposit on it plus my landlords bill. Now at the bottom of this paper hand written it says and I quote "Sign and return application with a check for $219.38 by October 9, 2014 or water will be shutoff". I got this on the 10th! If I was going to pay all that how on earth would I have got it to them on time anyway? They mailed on the 7th, it got here on the 10th and shutoff was the 9th! How can you have a date of payment due 10/25/14 and written at the bottmon that it will be shutoff if it isn't paid by the 10/09/14 and have a contract in it stating request for service 10/06/2014 which proves it was not in my name yet nor was it my bill? The lady was rude and hung up on me. Now they want another $90 to turn it back on! They are not professional and are not regulated by the PUC. My wife has a cancer and many medical problems which makes it "Pain & Suffering". HmmmmmmDesired Settlement: My deposit of $125. It is already the 14th so I would not owe a full month for October either. And I refuse to pay $90.00 reconnect fee when it wasn't my fault.So I will pay the $125.00 deposit and billing from when it is put into my name until billing date. As of right now legally I owe $125.00 and nothing else I have no water bill because I have no water! My wife and little girl are the ones that are suffering. I have all dates and documents to prove my story plus a witness.

Business

Response:

He moved into the trailer in August he was informed at that time by his landlord he would

need to come to the office, fill out an application and pay 125.00 security deposit.

His landlord told him several times this needed done.

I was not informed that Mr. [redacted] had moved into [redacted] until October 4,

2014,The landlord, [redacted] came to the office October 4, 2014 we discussed the

situation, the letter was sent, he was using water in August, September, and October without

the knowledge of the Water Authority, and no one was paying for the water and sewage.

[redacted] again reminded him on October4, 2014 to come to the office and take care of this

matter, again he ignored her.

On October 10, 2014 the water was shut off

October 10, 2014 Mrs [redacted] left a message on the answering machine at 12:49 PM blaming

me for telling strangers her business; if I did not call her back soon she would call her attorney!

When I arrived back in the office the phone rang, Mr. [redacted] was on the phone, at 3:54 PM

he was angry, he said his landlady would pay the water and sewer bills until the trailer was

cleaned, I questioned her, and she said that was not true he told me he had the money and

would pay, I told him I needed a reconnection fee of $90.00 in addition to the amount due, that

he need to come to the office and pay and I would order a reconnect. He stated he only had a

one day notice, he was informed many time by the landlord he had to come to the office, fill

out the application and pay the deposit. He also told me he would get ahold of his attorney!

All customers come to the office and fill out the application and pay the security fee.

His landlord knew on October 4, 2014 if he did not pay he would be shut off. Why does he feel

that he doesnt need to pay for the water and sewage he and his family used? In our rules and

regulations property owners are responsible if the tenant do not pay. [redacted] Is

responsible if he does not pay. Water will not be turned on until this bill is paid.

Any questions, please call me at [redacted]