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Address: 501 W Elms Rd, Killeen, Texas, United States, 76542
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Address: 501 W Elms Rd, Killeen, Texas, United States, 76542
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Thanks for contacting brain builders on this matterThis matter has been resolved the same day with the clientBrain builders is not at fault in any wayThe parent failed to inform the daycare about the absence of their child mean while continue to incur chargesChild care is due before care is
givenEither the child come or not, as long as your child is enrolled the charges continue unless the child is disenrolledParent was contacted to make sure the child will be returning to the daycare after week and days of absencesMom replied yes and stated she will be returning on Thursday of Nov 30th which the child did return back to the centerCare was given to the child that day, and when asked about payment, mom got upset and started cursing using fowl languagesParent did not ask for any discount but was upset because she was charged for the tuitionmins later parent was contacted on the phone to make sure if the child will be disenrolled, or will continue to attend the center, mom reply that she want her child to continue to attendIt was explained to the parent to refer to the daycare policy about payment optionsBoth parties agreed to daily rate of $per child, and mom consent to the daily payment as of 11/close of businessThe child returned to he center on 12/1/2017, but no payment has been made since thenWhen asked, mom responded that she will be making payment on Monday 12/4/If you need any further information in regards to this matter, feel free to askThanks