Brainetics LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted],...

and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.I can be reached at [redacted] between 9a-5p EST.  I would also like to receive direct contact information to reach a representative at the company.
Regards,
[redacted]

We have canceled the customer's order and processed a refund.  We have contacted the customer to let them know we have taken this action.We previously tried to reach the customer via their cell number but the customer's cell phone had(s) a block on incoming calls which did not let us reach the...

customer.We consider this resolved and hope the customer does also.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11772621, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Dear [redacted],I received your letter and I am sorry for your trouble.  May I have our customer service person call you directly to clear things up?   Warmest regards,