I would like to submit complain regarding the Bramatelecom comp.I signed up an agreement with BramaTelecom in to provide our home telephone servicesThe service was ok and I have payed reasonable monthly fee, which was charged monthly to my visaIn August when I was offered to start purchasing an internet service by BramaTelecom's representative, I paid $per month for internet and telephone serviceIn November, BramaTelecom suddenly charged over $instead of usual $I called to complain and got the explanation that it was a system error and $would cover months service, in January it was charged for $despite the promise of Brama employees not to get any payments until February in later it was billed $175, now I cant get any respond since july 1st, :( I sent several emails and phone calls -no respond
My small business and myself have been a client with Brama for years, and my overall experience has been very positiveThe service is of a high quality and the price is very competitiveMy registered credit card has NEVER been over-billed I would notice the recent situation with their switch to prepaid billing, which caused the credit cards to be billed twice in one month, but when I called, the patiently explained what happened and the fact that if and when I cancel I wont be billed for the last monthTheir customer service reps were awesome, patient, and polite with me...I can be aggressive on the phone sometimes when I press my point I must note that most service providers bill in advance..see [redacted] that just billed my for Feb-March, or ***, if you are on prepaidSo I dont see any problem hereI have dealt with a few companies like Brama, and must say that Brama is more professional and less messy than many othersI was upset when they charged mt twice in Nov because of the switch to prepaid billing, but made an effort to figured out the situationWhoever is cancelling Brama, let them see the type of service they ll receive elsewhere; they ll be back, or they are merely cancelling because they dont need this service, which I would understand..I just cancelled [redacted] cable after many years, as I just dont need it anymore, not because their service or [redacted] are bad
Trying to help others to recover their lost phone numbers disconnected by Brama...Our small business has lost all phone lines for weeksThe lines got disconnected by Brama w/o prior warningNo company succeeded to port the numbers, inc ***But I called CRTC complains dept, they seemed to be aware of the problem, and they referred me to http://www[redacted] / who successfully restored and ported our numbers in hours timeAnd they charge less than Brama for our virtual PBX and Linksys PBX box-driven land line
We recently ordered Brama as are provider! We waited a week they didn't show up so we had to take time off work again! [redacted] showed up the boxes from Brama did not! It has now been a week n a half n we have no service can't get are boxes till monday cus post office is closed! We have already received an email stating we owe $for there service plus over $in pay lost! I'd have to say this company is thereMost unorginixed bunch of people I've ever dealt with! [redacted] ! Your package deal seemed good but the quality of service is the worse by far that I have ever dealt with! I could go on but like me getting my service it's getting me no where!
I would like to submit complain regarding the Bramatelecom comp.I signed up an agreement with BramaTelecom in to provide our home telephone servicesThe service was ok and I have payed reasonable monthly fee, which was charged monthly to my visaIn August when I was offered to start purchasing an internet service by BramaTelecom's representative, I paid $per month for internet and telephone serviceIn November, BramaTelecom suddenly charged over $instead of usual $I called to complain and got the explanation that it was a system error and $would cover months service, in January it was charged for $despite the promise of Brama employees not to get any payments until February in later it was billed $175, now I cant get any respond since july 1st, :( I sent several emails and phone calls -no respond
My small business and myself have been a client with Brama for years, and my overall experience has been very positiveThe service is of a high quality and the price is very competitiveMy registered credit card has NEVER been over-billed I would notice the recent situation with their switch to prepaid billing, which caused the credit cards to be billed twice in one month, but when I called, the patiently explained what happened and the fact that if and when I cancel I wont be billed for the last monthTheir customer service reps were awesome, patient, and polite with me...I can be aggressive on the phone sometimes when I press my point I must note that most service providers bill in advance..see [redacted] that just billed my for Feb-March, or ***, if you are on prepaidSo I dont see any problem hereI have dealt with a few companies like Brama, and must say that Brama is more professional and less messy than many othersI was upset when they charged mt twice in Nov because of the switch to prepaid billing, but made an effort to figured out the situationWhoever is cancelling Brama, let them see the type of service they ll receive elsewhere; they ll be back, or they are merely cancelling because they dont need this service, which I would understand..I just cancelled [redacted] cable after many years, as I just dont need it anymore, not because their service or [redacted] are bad
No one respond to any complaintsTheir contact phone lines not workingI send so many request to get technical support but no one help
Trying to help others to recover their lost phone numbers disconnected by Brama...Our small business has lost all phone lines for weeksThe lines got disconnected by Brama w/o prior warningNo company succeeded to port the numbers, inc ***But I called CRTC complains dept, they seemed to be aware of the problem, and they referred me to http://www[redacted] / who successfully restored and ported our numbers in hours timeAnd they charge less than Brama for our virtual PBX and Linksys PBX box-driven land line
We recently ordered Brama as are provider! We waited a week they didn't show up so we had to take time off work again! [redacted] showed up the boxes from Brama did not! It has now been a week n a half n we have no service can't get are boxes till monday cus post office is closed! We have already received an email stating we owe $for there service plus over $in pay lost! I'd have to say this company is thereMost unorginixed bunch of people I've ever dealt with! [redacted] ! Your package deal seemed good but the quality of service is the worse by far that I have ever dealt with! I could go on but like me getting my service it's getting me no where!