Branch Chem-Dry Reviews (2)
Branch Chem-Dry Rating
Description: Carpet & Rug Cleaners
Address: 19E. Gouverneur Ave, Rutherford, New Jersey, United States, 07070
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I am a physician who was called on my cell phone by Branch Chem Dry . I told them to take my name off their list and since I work in an Operating Room it is very disruptive to see a cell phone number I do not recognize and to have it ring at my workplace . I am also a mom of two boys so I also worry that it may be an emergency with my children .
I spoke to a woman , receptionist , who refused to identify herself and said she would not remove my name because this is the number she has.
I hung up on her .
I received another phone call 3 minutes later from another woman , Lori.
She called back and said she needed to speak to me . I told her I do not have time for this nonsense and it was disruptive to my day . She then proceeded to tell me that she was going " to call the hospital where you work "and declare you incompetent as a physician ".
These woman have too much time on their hands and are committing harassment in addition to slander .
I have never met either of them ever .
I want a formal apology from these two insane, unprofessional individuals, my name removed from your phone list permanently and a formal apology from the owner about the conduct of his/her employees .
Unfortunately none of this is actually true. I sincerely apologize for any inconvenience to this customer however I never had a chance to get a word in edge wise. I was simply calling one of our customers to see if I could give her information on some specials we were running. A person answered the telephone and said they were operating on someone at that particular moment and I was a little bit stunned that someone who was in an operating room would answer their telephone so I was taken back and I repeated what she had indicated that she was operating on someone. My comment was - I was very sorry to call someone who was in the middle of operating on a person and she began yelling at me at that moment I never got to say anything else I do apologize I was actually just stunned.