Like others have said, Dennis comes off like a good guy when doing the estimate but he's a straight up liar. I wanted everything in my yard cut bak to my fence line because I'm putting in a pool. I mentioned that my neighbor had gotten estimates to take out a large tree, part of which was hanging over my yard, and told him the cheapest price. He said since his men and equipment would be here already to do my yard, he would combine the the two jobs and beat their price. Again, like others have said, as soon as they got here my neighbor wanted to make sure they were going to grind the stump like I was told, and the foreman (I guess Hermie) said no, they were just supposed to take out her tree and cut back the two trees behind my garage. The price we were paying was not enough. She told him if your not going to, the deal is off. After ten minutes on the phone with Dennis, he came back and said OK. A couple of hours later, the tree is mostly gone and Hermie tells my neighbor that he can't fit the stump grinder through the gate. He might damage it. She tells him knock it down, I'm getting a new fence next week. Well, would you believe that it fit right through that gate with no problem.
While they finished grinding the stump, they collected our money. Then they left, leaving the two trees behind my garage untouched. I called Dennis and he told me those trees were never discussed, but if I offered his guys some money, they would take care of it.
So don't tell me that I'm confused Dennis. I'm the one that called you to clear the trees in my yard for a pool. Not to pay you to have my neighbor's tree cut down, and then hire someone else to cut back my trees.
Like others have said, Dennis comes off like a good guy when doing the estimate but he's a straight up liar. I wanted everything in my yard cut bak to my fence line because I'm putting in a pool. I mentioned that my neighbor had gotten estimates to take out a large tree, part of which was hanging over my yard, and told him the cheapest price. He said since his men and equipment would be here already to do my yard, he would combine the the two jobs and beat their price. Again, like others have said, as soon as they got here my neighbor wanted to make sure they were going to grind the stump like I was told, and the foreman (I guess Hermie) said no, they were just supposed to take out her tree and cut back the two trees behind my garage. The price we were paying was not enough. She told him if your not going to, the deal is off. After ten minutes on the phone with Dennis, he came back and said OK. A couple of hours later, the tree is mostly gone and Hermie tells my neighbor that he can't fit the stump grinder through the gate. He might damage it. She tells him knock it down, I'm getting a new fence next week. Well, would you believe that it fit right through that gate with no problem.
While they finished grinding the stump, they collected our money. Then they left, leaving the two trees behind my garage untouched. I called Dennis and he told me those trees were never discussed, but if I offered his guys some money, they would take care of it.
So don't tell me that I'm confused Dennis. I'm the one that called you to clear the trees in my yard for a pool. Not to pay you to have my neighbor's tree cut down, and then hire someone else to cut back my trees.