Brandles Jumping Jack Center

Dear Revdex.com: Thank you for letting us know of the customer experienced of not receiving their $rebateOn behalf of ExxonMobil, we apologize for any concern or inconvenience you may have experienced as a result of this matter Please be advised that ExxonMobil Consumer Care does not handle Mobil Oil rebate, we handle ExxonMobil Gas Station Complaint only The appropriate business to forward this complaint to is: Mobil1-Mobil Oil rebate hotline at [redacted] web: mobil.us/rebate Thank you for bringing this matter to our attention Sincerely, Debbie H [redacted] Consumer Care Specialist Providing Contract Services through [redacted] to: ExxonMobil Business Support Centre Canada [redacted] *** [redacted] Toll Free 1-800-843-Ext: [redacted] The information contained in this message may be confidential and may also contain privileged solicitor-client information or work product The information is only intended for the use of individual or entity to which it is addressed If you are not the intended recipient, or the employee or agent responsible to deliver it to the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited If you have received the message in error, please notify us by telephone immediately Thank youTell us why here

On Behalf Of Customer Relations E-mail /SM Sent: Thursday, August 06, 1:PM We wanted to let you know that the file [redacted] has already been handled by our [redacted] department and the case is now closed A check was sent to the customer and we were advised that he cashed the funds on July 28th Our [redacted] team attempted to reach him via telephone and left him a voicemail Thank you for bringing this matter to our attention Sincerely, Abdoulaye Customer Service Specialist

Dear Revdex.com: I'm sorry to hear of the consumer have determined that this proposed action would not resolve the complaint. I don't have the capability escalated this matter to the appropriate business< Mobil Oil Rebate hotline>Customer also can contact proper business by going on mobil.us/rebate by using the Contact US form on the bottom of the WebsiteI will no longer respond to this complaint Sincerely, Debbie H*** Consumer Care Specialist Providing Contract Services through *** *** to: ExxonMobil Business Support Centre Canada ** *** *** *** ***
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*** *** ** Toll Free 1-800-843-Ext:*** *** The information contained in this message may be confidential and may also contain privileged solicitor-client information or work product. The information is only intended for the use of individual or entity to which it is addressed. If you are not the intended recipient, or the employee or agent responsible to deliver it to the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received the message in error, please notify us by telephone immediately. Thank youTell us why here

Dear Revdex.com: Thank you for letting us know of the incident the customer experienced at the Mobil station located at *** *** *** *** ** *** On behalf of ExxonMobil, we apologize for any concern or inconvenience you may have experienced as a result of this matter Please be
advised that the station you visited is supplied by an authorized Mobil/Exxon petroleum Branded WholesalerThe Branded Wholesalers are independent business people who set their own operating practices and procedures The appropriate business to forward this complaint to is: *** *** *** ***
Thank you for bringing this matter to our attention Sincerely, Debbie H*** Consumer Care Specialist *** *** *** *** *** *** ***
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The information contained in this message may be confidential and may also contain privileged solicitor-client information or work product. The information is only intended for the use of individual or entity to which it is addressed. If you are not the intended recipient, or the employee or agent responsible to deliver it to the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received the message in error, please notify us by telephone immediately. Thank youTell us why here

Dear Revdex.com: Thank you for letting us know of the incident the customer experienced regarding a Mobil SurveyOn behalf of ExxonMobil, we apologize for any concern or inconvenience you may have experienced as a result of this matter Please be advised that these surveys are send by
Mobil Marketing Operations from Fuels & Lubricants I was able to reach to a Marketing Operations Analyst, Americas from Lubricants Business Unit and I was advised that the appropriate agency team will reach out to the consumerI’ve ask the agency team to let me know when the consumer has been contacted Thank you for bringing this matter to our attention Sincerely, Debbie *** Consumer Care ExxonMobil Corporation Note: When responding to this message, please use reply to keep the email thread intact. We need to see the information on previous e-mails to better assist you. Thank you The information contained in this message may be confidential and may also contain privileged solicitor-client information or work productThe information is intended only for the use of the individual or entity to which it is addressedIf you are not the intended recipient, or the employee or agent responsible to deliver it to the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibitedIf you have received the message in error, please notify us by telephone at 1-800-567-immediately. Thank youTell us why here

Dear Revdex.com: I’m sorry again to hear of the consumer did not accept my response to resolve this complaint Please be advised that ExxonMobil Consumer Care only handle complaint regarding an Exxon or Mobil Gas StationI did my best to forward this to the proper business to help resolve this complaintI will no longer respond to this complaint Sincerely, Debbie *** Consumer Care Specialist Providing Contract Services through Kelly Services to: ExxonMobil Business Support Centre Canada Foundry St., Suite Moncton, NB, E1C 5HPhone: 506-389-or Toll Free 1-800-843-Ext:Fax 1-866-751- The information contained in this message may be confidential and may also contain privileged solicitor-client information or work product. The information is only intended for the use of individual or entity to which it is addressed. If you are not the intended recipient, or the employee or agent responsible to deliver it to the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received the message in error, please notify us by telephone immediately. Thank youTell us why here

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
[Provide details of why you are not satisfied with this resolution.]
Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
I called the number that Exxon Mobil provided many times and reps are not helpful. They always tell me to wait weeks and months to get my check. I demand their upper management to be involved to resolve the matter and contact me via phone or email. Regards,[redacted]

On Behalf Of Customer Relations E-mail /SM Sent: Thursday, August 06, 2015 1:00 PM   We wanted to let you know that the file [redacted] has already been handled by our [redacted] department and the case is now closed.   A check was sent to the customer and we were advised that he cashed...

the funds on July 28th 2015. Our [redacted] team attempted to reach him via telephone and left him a voicemail.   Thank you for bringing this matter to our attention.    Sincerely,   Abdoulaye Customer Service Specialist

Dear Revdex.com:   Thank you for letting us know of the customer experienced of not receiving their $7.00 rebate. On behalf of ExxonMobil, we apologize for any concern or inconvenience you may have experienced as a result of this matter.   Please be advised that ExxonMobil Consumer Care does not...

handle Mobil 1 Oil rebate, we handle ExxonMobil Gas Station Complaint only.   The appropriate business to forward this complaint to is:   Mobil1-Mobil Oil rebate hotline at [redacted] web: mobil.us/rebate     Thank you for bringing this matter to our attention.     Sincerely,     Debbie H[redacted] Consumer Care Specialist   Providing Contract Services through [redacted] to: ExxonMobil Business Support Centre Canada [redacted] Toll Free 1-800-843-5866 Ext:5572 [redacted]   The information contained in this message may be confidential and may also contain privileged solicitor-client information or work product.  The information is only intended for the use of individual or entity to which it is addressed.  If you are not the intended recipient, or the employee or agent responsible to deliver it to the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited.  If you have received the message in error, please notify us by telephone immediately.  Thank you. Tell us why here...