Brandman University Reviews (25)
Jun 26, 2020
Foreign transcript policy prevented me from being admitted to this UniversityI recently applied to a Special Education program with Brandman and my enrollment coach was Amy Manning. I have attended 3 Universities, 2 in the United States and 1 outside of the United States. According to my enrollment coach, the foreign transcripts have to be sent directly by mail to the Office of Admissions. Due to the covid crisis, this University is closed and I can't ask them to send transcripts. She mentioned that the other alternative was if I had a sealed envelope with the transcripts I could go to a notary and open it there to make it official but I do not have a sealed envelope with official transcripts. However, I do have an official document from APIE (Academic and Professional International Evaluations- Los Alamitos CA) that states that the transcripts are official and the University is recognized by the Ministry of Education in Chile. I asked my coach if I could bring that document to the notary and she said that would not work. I asked about alternatives and she mentioned the policies were strict on this matter.
The school district that I worked in last year approved the units from that University since I had an official document that translated and evaluated them. I am surprised that, according to my coach, Brandman University has a strict policy on foreign transcripts and that there is nothing I could do about this. Honestly, I find that the policies need to be revised, considering the current situation and students seeking to continue their studies should feel supported through this process. I am disappointed that I won't be admitted into the program and very frustrated with the enrollment process.
Jan 19, 2020
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear belowEvery student in the class agrees with my assessment of the instructor and the class- just request the teacher evaluations from the school There also might be a legal issue here; I would like to know if it is legal for an unlicensed intern to teach a graduate class The State of California and the Federal Govt are also investigating the school I hope the Revdex.com will not accept a secret investigation- this is not the old Soviet Union Regards, [redacted]
Nov 01, 2019
Student’s complaint about the adjunct faculty member's performance has been thoroughly reviewed by Academic Affairs leadership and appropriate action has been takenTo protect confidentiality, the details of such investigative effort and resulting action cannot be shared with the student The student was informed by the Associate Dean of Arts and Science that it would be inappropriate for the results of investigation to be sharedNeither Academic Affairs nor Student Services review found evidence of extraordinary performance problems by the adjunct faculty member such as would warrant a tuition refund
Ernesto B. Gregorio
Good afternoon ***, We have conducted comprehensive review of the student’s accountAccording to Brandman university records, the student’s past due balance is caused by late withdrawal from LBSU-2***course plus accumulated interestBelow is the synopsis of events and financial
I received my BA when this school was still Chapman University, as very well respected school and had a great reputation. The school took a 10 million endowment while most of use were in our last class for the MFT degrees and we did not want the Brandman degree but the Chapman degree. Who the heck was Mr. Brandman anyway? Due to an unforeseen occurrence, I had to step away after my MFT classes were done, but no the practicum, by the way the school does not help the student to acquire, and finally was okay with going back to now do the crossover classes for the added Clinical Psych. What I just recently found out was the the added, and NOT WORTH IT CLASSES, were to the MFT program, and the only added class was to the Clinical side which was another Advancement class, which I had already passed my Advancement years ago. I have my original signed doc. So, now there are some of us looking at possible ethics and legal avenues to pursue with the lack of direction in this school and the way in which the students have NO professional faculty members to advise them. I have seen the last of the original professionals leave this school in the last few years, as I have kept in touch with the comings and goings for this school. Hint: do not go here
Good afternoon [redacted],
If the student is not satisfied with the senior leadership decision, she can contact University Ombudsman for independent, impartial review of her case at [redacted]
The university has reviewed Ms. [redacted]'s concerns and encourages her to
I have been attending Brandman University since Summer 2015. I was assigned an advisor, Ms. [redacted] since my admissions. During my admission and my advisor informed me that she will be giving me the Military Tuition Rate as it was applicable and it applied to me. I lived on Joint Base [redacted] and with my active duty husband. I had no reason to believe that it was not applied to my student account or nothing to compare it to, in the event that it was not applied. On Dec. 2016, Ms. [redacted] was fired for messing up many military students’ accounts and education plans at the Joint-Base [redacted] campus. Since Dec. 2016, I have tiresomely reached out to many administrative staff and other advisors from other campuses asking for help and advisement. I was in the dark about my advancements. When spontaneously a professor told me that I will get an email from someone at the JBLM campus, I didn’t even then, but he told me approximately when and where it would be. I guessed without any chance to study because I didn’t know advancements when advancements will be exactly, but it was an imperative aspect for practicum to begin. During advancements, professors apologized for the lack of information that I received and informed me “off the record… Ms. [redacted] was fired because she wasn’t doing her job well and messing up student accounts”. As my practicum progressed, I assumed I was up for graduation soon as Ms. [redacted] advised me that practicums are my last classes before graduation. Except for I had no information or communication with the Brandman staff about absolutely anything. I had no idea about graduation requirements, I was completely in the dark about everything and didn’t know what to do next. I was in the dark for a little over 4 months without any response from anyone at Brandman regardless of my attempts in person and via email. Without any success and upon graduation, I browsed their website continuously trying to find anything on graduation requirements. INSTEAD, I found that I had been paying a much higher TUITION rate, where I was OVERCHARGED $810 additional for each and every class. After taking 15 classes and being overcharged in TUITION, Brandman University overcharged me an additional $13,890. They gave me $1,620, which covers 2 classes, but they still owe me $12,270.00, for the remaining 13 classes. Once I figured this out, I immediately went to the Lacey campus and informed the advisor there of what I have learned. Not only did the advisors and staff in the Lacey campus confirm me of Ms. [redacted] inability to help over 100’s of students in the JBLM campus, but they told me that any refunds given will amount to me owing the Dept. of Education even more and it would have to paid up-front. Of course, that didn’t make sense to me. After them attempting to explain it to me, it made absolutely no sense. Advisors were getting students to decline any refunds requested by stating that it would be easier and students would owe less if their accounts were left as it is. That did not work for me and toward the end I was told “that they will do everything they can to help me my student account and education plan”. Additionally, she told me that I do not graduate because I still have another class to take. “WHAT!” There was no other way to respond to that. Not only am I not able to pay for this class because I am currently working for free at my practicum site and I used financial aid which will not just pay for one more extra class. Financial aid will assist when you are taking two or more classes. By this point, I have experienced severe distress, restlessness, sleep disturbances, and anxiety all due to Brandman University. Finally, [redacted] Hill, the campus director called me and informed that she will discuss this with several people and that she would advocate for me. At one time, they I was offered a little over $8,000.00, but that if I took this amount, I would owe and have to pay back the Dept. of Education an additional $13,000.00 that has to be paid upfront. That of course, didn’t make sense to me. When I asked her to please explain that to me, she was unable to explain and said someone will be calling me to answer all my questions. I called the Dept. of Education to confirm any all information regarding refunds and overpayment/overcharging from BU, and the dept. of Education told me that my school just needs to refund me the difference and nothing on their end should or will change as far as my student loan account. Weeks went by, when she called me back and said that the head of Brandman University is declining any refunds or offers because “IT WAS MY RESPONSIBILITY TO KEEP TRACK OF MY OWN ACCOUNT”. I was unsure how this was ALL my fault and she said, “it’s not your fault, but there is nothing else that I can do for you”. Like I told the campus director, “I am not responsible for my billing of tuition accounts and I didn’t know that I wasn’t being charged correctly and when If I did I had nothing to compare it to. I found out because advisors and other staff were informing me of this occurrence and when I brought it up, it suddenly became my responsibility”. That just doesn’t sit well. Also, the advisor [redacted], was fired for doing the exact thing I am complaining about, so why can’t Brandman take responsibility for the actions of their staff when she was on board with their team? WHY are they refusing to take accountability? At the end, I didn’t speak with the multiple people that I was told would call me. I only spoke with her and she decided to speak on their behalf. Brandman University declined to be there for their student, did not help or guide there student in the right direction as promised, rejected to do the right thing when they had the opportunity, and disregarded their student when clearly she was reaching out for assistance and help. I did owe so much on student loans because of the overcharge in Tuition, $12,270 worth. Brandman understood their default and reimbursed me for 2 classes $1620.00 , but when they realized their default for a whole 2 years In Tuition, it became too much money to pay back, but I GUESS IT’S OKAY FOR THE STUDENT TO PAY IT BACK, BECAUSE THEY PRESSUME IT WAS MY FAULT. I have worked really hard for this degree and for me to be treated and disregarded in this manner is unacceptable and unprofessional. I am requesting a refund for difference of overpayment of Tuition.
Thank you for sharing the student's concern with us. This case was previously reviewed and closed by Senior Leadership, but the student has the ability to contact Brandman University Ombudsman at [email protected] for impartial detailed research and review of that decision. Please note that unless a fundamental error was made, the Ombudsman’s office is likely to arrive to the same conclusion.
This school has consistently fallen down the credibility slide. Ever since they took 10 million endowment and agreed to change the name to the persons last name, did they begin to get severely compromised ethically. At Roseville, we have NO professional faculty advisors. Nothing is run correctly, not one damn thing.
Student’s complaint about the adjunct faculty member's
Brandman university is fully committed to a fair resolution based on documented evidence. While the university's records stored in Accounts Receivable system indicate that the class in question was not dropped and the student's attendance was recorded, if the student has evidence to the contrary, such as an email communication thread with the campus or any other documented proof, the student is highly encouraged to contact the university to provide evidence of non-attendance. If there is a need for the student to review the financial system screen prints provided in the previous response and they are not legible through the Revdex.com site, the student is also encouraged to contact the university for clear copies. The student's name and personally identifiable information was redacted for privacy protection, but the student will be provided legible unredacted copies from the university upon request.
On February 22nd, 2016, after a rigorous review, an official detailed response to the student's inquiry has been prepared by the Office of the Executive Vice Chancellor of Enrollment and Student Affairs. The student should have received this response by the time of this writing or should be...
BU recommended this person for their preliminary single subject teaching credential on 04/23/2013 with an issuance date of 03/27/2013. The document has been granted by the state.” It appears that at the time the student owed money. When he paid via a personal check on 4/16/13, there was a several...
Brandman is holding my transcripts hostage for a balance of 700.00 after receiving more than 20000 in tuition. I was called and very rudely told that I had not informed Brandman that I was attending another community college at the same time as Brandman which is a flat out lie. I was counseled and recommended that I take classes at Coastline concurrently to help speed my degree along. Apparently the grant I received went to Brandman and Coastline so once Brandman was made aware this is when I received the rude call to pay the money back immediately. The money I received was paid to the college for tuition. I asked to make payments and was very curdle told no all or nothing. This was the last straw for me and being treated so rude. On several occasions my financial aid was not awarded in a timely manner and once held fro more than 2 months due to an academic audit and they supposedly lent me the money internally to continue my classes with our interruption. I dropped all classes in a timely manner and the 700.00 is a balance that I cannot make payments on. They informed again yesterday that I would be going to collections next week, so I will make payments to the collection agency. The lack of academic support is appalling at this school, but money is top priority. My advisor quit shortly after I started and have had very little interaction with the 3 new ones in 3 years, and have had to constantly reach out to get an education plan. ALL STAFF WERE AWARE I WAS ATTENDING 2 COLLEGES AT THE SAME TIME. Pursing my education at a reputable, respectful and responsible university once my transcripts are released. I also did inform the collections department that I was awarded financial aid at the new institution and would be paying it back once that is received, but they will not release the transcripts which would release the funds. I am a 3.95 GPA student , never missed a class and very close to graduation with BA. SO sad and irresponsible.
Review: details of complaint
This must have been the same one that I had last class. Ms Metcalf, we learned ll about her private practice, one of her court cases, her lucrative side job as a child custody decider, her words, not mine, and also her lack of letting me, with being sick with pneumonia for several weeks, not being able to take my midterm, or even letting me know what wrong answers that were done on quizzes and my final. Oh, wait...its school policy to let the student take the quizzes 3 times, not once and also the tests. Its in the grading section of the school policies. Even the head of the psych dept did not stand up for this student.
Brandman University Rating