We apologize for not responding to this compliant before today. Somehow this oversite is not reflective of our history with the RevDex.com.We have put up with and attempted to appease [redacted] for far too many years. The compliant that he sent to the Better Business... Bureau is another example of his over reactionary behavior. He has been most uncooperative when we attempted to make arrangements to maintain the property.This is to acknowledge that a mistake did occur with the serving of a “3-Day Notice”, while our assigned manager was taking personal time off to deal with a serious medical issue. Another manager, [redacted] , realized the error in serving the “Notice” and was in immediate contact with [redacted] as well as Dr. [redacted] , his liaison.This “Notice” states that it provides 3 days for discussion before any further action would be taken. Assurance was offered, in writing, that the 3-Day notice had been rescinded, there wasn’t any eviction process started and there would be no record of the notice that would appear on [redacted] records.This is just one more example ***’s miserable behavior, as he attempts to makes it appears as everyone else is at fault. We manage nearly 2,000 rental properties and over those years [redacted] has been one of our most unreasonable and uncooperative tenants ever ! Having [redacted] as a tenant is like a circus where he acts as loonier as time passes.
You chose to work behind the back of our property manager contacting the tenant directly changing the vacating dates of lease agreement and potentially invalidating the 60-day notice. We have learned this inappropriate behavior of doing side deals without telling our property manager potentially jeopardizing our ability to nor violate property management rules & guidelines. Then you contacted M&M Property Services & Management's main office, making demands for copies of documents which you already had as well as were readily available through your online account. We provided additional requested copies, and gave you what you requested, to manage your own property.Then you demonstrated your lack of self-control by arriving at our office this last Tuesday, without an appointment, demanding to see the owner. It was alarming to hear you say that the Sheriff would need to be called to make you leave. The owner, *** ***, left the class he was giving, (a class with many people who had traveled from out of town...) to try to appease your self-absorbed behavior without any respect for others. Your aggressive personality, demonstrated in our lobby, was inexcusable for which you owe an apology to our receptionist.As a result of your unexpected private discussions with the tenant, you left us no choice but to fire you and close your account. You were sent another copy of the "check-in" information so that you could work with the tenant as they vacated the property. This seemed to be the only way to avoid becoming involved in other possible violations of California Bureau of Real Estate Regulations or the Federal Fair Housing Guidelines. Your actions were creating potential legal circumstances we aren't willing to risk
You chose to work behind the back of our property manager contacting the tenant directly changing the vacating dates of lease agreement and potentially invalidating the 60-day notice. We have learned this inappropriate behavior of doing side deals without telling our property manager
potentially jeopardizing our ability to nor violate property management rules & guidelines. Then you contacted M&M Property Services & Management's main office, making demands for copies of documents which you already had as well as were readily available through your online account. We provided additional requested copies, and gave you what you requested, to manage your own property.Then you demonstrated your lack of self-control by arriving at our office this last Tuesday, without an appointment, demanding to see the owner. It was alarming to hear you say that the Sheriff would need to be called to make you leave. The owner, *** ***, left the class he was giving, (a class with many people who had traveled from out of town...) to try to appease your self-absorbed behavior without any respect for others. Your aggressive personality, demonstrated in our lobby, was inexcusable for which you owe an apology to our receptionist.As a result of your unexpected private discussions with the tenant, you left us no choice but to fire you and close your account. You were sent another copy of the "check-in" information so that you could work with the tenant as they vacated the property. This seemed to be the only way to avoid becoming involved in other possible violations of California Bureau of Real Estate Regulations or the Federal Fair Housing Guidelines. Your actions were creating potential legal circumstances we aren't willing to risk
Thank you for your kind attention, and although I wish to take no further action, I would greatly appreciate your being so kind as to please read the following account, albeit a bit lengthy, just so I can believe that SOMEONE has seen the evidence that speaks for itself.I entered the Shelter Plus Care* housing subsidy program years ago with the promise that I would be given "reasonable accommodation" for my mental disability. * the "Plus Care" specifically refers to mental health care.As I previously mentioned, I have paid the rent on time and in full, without exception for twelve years (as of July, 2015)Although m&m properties has agreed to contact me through my psychiatrist/case-manager, Dr*** ***, they repeatedly breech that agreement, showing up without warning, whenever it suits them.I have slept on the living room couch for several years because, in the winter the roof leaked so much that I couldn't use either bedroom, and in the summer, when the large, home sized air-conditioning unit broke down, they replaced it with the absolute cheapest one-room unit they could find, which is constantly overworked just trying to make one room comfortable.The new agent, *** ***, said himself that the house has been "seriously neglected for many years."I believe that it was because I finally reported the leaky roof to the SHRA ombudsman, and they stopped payment of the subsidy until it was fixed, which prompted m&m properties to retaliate with their unfounded claims..As of this moment I still have nothing in writing to indicate that the "three day notice" LEGAL DOCUMENT was a mistake, and, unless you count second-hand emails (enclosed), any claim to the contrary is a BALD FACED LIE!I struggle with this disability every moment of my life, and to be called pejorative names is not only hurtful, and juvenile, it is typical of this company's bigotry and their attempts to blame their blatant negligence on an illness for which I WILL NOT APOLOGIZE.I had the meeting with *** *** the very next day, and with Dr. *** present, I was able to talk through this mess, but my relationship with the management remains adversary.Even without any concrete assurance that this mistake has been rectified, today is the first of July, and I therefore paid the rent in full, and on time, as I promised to do from the very startEven with Dr*** in the hospital undergoing emergency eye surgery.Following are the emails that indicate what actually happened, and, I believe, paint a considerably different picture than that drawn by m&m propertiesI leave it to you to decide whether these are the words of a malicious trouble-maker
We apologize for not responding to this compliant before today. Somehow this oversite is not reflective of our history with the Revdex.com.We have put up with and attempted to appease [redacted] for far too many years. The compliant that he sent to the Better Business...
Bureau is another example of his over reactionary behavior. He has been most uncooperative when we attempted to make arrangements to maintain the property.This is to acknowledge that a mistake did occur with the serving of a “3-Day Notice”, while our assigned manager was taking personal time off to deal with a serious medical issue. Another manager, [redacted], realized the error in serving the “Notice” and was in immediate contact with [redacted] as well as Dr. [redacted], his liaison.This “Notice” states that it provides 3 days for discussion before any further action would be taken. Assurance was offered, in writing, that the 3-Day notice had been rescinded, there wasn’t any eviction process started and there would be no record of the notice that would appear on [redacted] records.This is just one more example [redacted]’s miserable behavior, as he attempts to makes it appears as everyone else is at fault. We manage nearly 2,000 rental properties and over those years [redacted] has been one of our most unreasonable and uncooperative tenants…ever…! Having [redacted] as a tenant is like a circus where he acts as loonier as time passes.
We apologize for not responding to this compliant before today. Somehow this oversite is not reflective of our history with the RevDex.com.We have put up with and attempted to appease [redacted] for far too many years. The compliant that he sent to the Better Business... Bureau is another example of his over reactionary behavior. He has been most uncooperative when we attempted to make arrangements to maintain the property.This is to acknowledge that a mistake did occur with the serving of a “3-Day Notice”, while our assigned manager was taking personal time off to deal with a serious medical issue. Another manager, [redacted] , realized the error in serving the “Notice” and was in immediate contact with [redacted] as well as Dr. [redacted] , his liaison.This “Notice” states that it provides 3 days for discussion before any further action would be taken. Assurance was offered, in writing, that the 3-Day notice had been rescinded, there wasn’t any eviction process started and there would be no record of the notice that would appear on [redacted] records.This is just one more example ***’s miserable behavior, as he attempts to makes it appears as everyone else is at fault. We manage nearly 2,000 rental properties and over those years [redacted] has been one of our most unreasonable and uncooperative tenants ever ! Having [redacted] as a tenant is like a circus where he acts as loonier as time passes.
You chose to work behind the back of our property manager contacting the tenant directly changing the vacating dates of lease agreement and potentially invalidating the 60-day notice. We have learned this inappropriate behavior of doing side deals without telling our property manager potentially jeopardizing our ability to nor violate property management rules & guidelines. Then you contacted M&M Property Services & Management's main office, making demands for copies of documents which you already had as well as were readily available through your online account. We provided additional requested copies, and gave you what you requested, to manage your own property.Then you demonstrated your lack of self-control by arriving at our office this last Tuesday, without an appointment, demanding to see the owner. It was alarming to hear you say that the Sheriff would need to be called to make you leave. The owner, *** ***, left the class he was giving, (a class with many people who had traveled from out of town...) to try to appease your self-absorbed behavior without any respect for others. Your aggressive personality, demonstrated in our lobby, was inexcusable for which you owe an apology to our receptionist.As a result of your unexpected private discussions with the tenant, you left us no choice but to fire you and close your account. You were sent another copy of the "check-in" information so that you could work with the tenant as they vacated the property. This seemed to be the only way to avoid becoming involved in other possible violations of California Bureau of Real Estate Regulations or the Federal Fair Housing Guidelines. Your actions were creating potential legal circumstances we aren't willing to risk
You chose to work behind the back of our property manager contacting the tenant directly changing the vacating dates of lease agreement and potentially invalidating the 60-day notice. We have learned this inappropriate behavior of doing side deals without telling our property manager
potentially jeopardizing our ability to nor violate property management rules & guidelines. Then you contacted M&M Property Services & Management's main office, making demands for copies of documents which you already had as well as were readily available through your online account. We provided additional requested copies, and gave you what you requested, to manage your own property.Then you demonstrated your lack of self-control by arriving at our office this last Tuesday, without an appointment, demanding to see the owner. It was alarming to hear you say that the Sheriff would need to be called to make you leave. The owner, *** ***, left the class he was giving, (a class with many people who had traveled from out of town...) to try to appease your self-absorbed behavior without any respect for others. Your aggressive personality, demonstrated in our lobby, was inexcusable for which you owe an apology to our receptionist.As a result of your unexpected private discussions with the tenant, you left us no choice but to fire you and close your account. You were sent another copy of the "check-in" information so that you could work with the tenant as they vacated the property. This seemed to be the only way to avoid becoming involved in other possible violations of California Bureau of Real Estate Regulations or the Federal Fair Housing Guidelines. Your actions were creating potential legal circumstances we aren't willing to risk
Thank you for your kind attention, and although I wish to take no further action, I would greatly appreciate your being so kind as to please read the following account, albeit a bit lengthy, just so I can believe that SOMEONE has seen the evidence that speaks for itself.I entered the Shelter Plus Care* housing subsidy program years ago with the promise that I would be given "reasonable accommodation" for my mental disability. * the "Plus Care" specifically refers to mental health care.As I previously mentioned, I have paid the rent on time and in full, without exception for twelve years (as of July, 2015)Although m&m properties has agreed to contact me through my psychiatrist/case-manager, Dr*** ***, they repeatedly breech that agreement, showing up without warning, whenever it suits them.I have slept on the living room couch for several years because, in the winter the roof leaked so much that I couldn't use either bedroom, and in the summer, when the large, home sized air-conditioning unit broke down, they replaced it with the absolute cheapest one-room unit they could find, which is constantly overworked just trying to make one room comfortable.The new agent, *** ***, said himself that the house has been "seriously neglected for many years."I believe that it was because I finally reported the leaky roof to the SHRA ombudsman, and they stopped payment of the subsidy until it was fixed, which prompted m&m properties to retaliate with their unfounded claims..As of this moment I still have nothing in writing to indicate that the "three day notice" LEGAL DOCUMENT was a mistake, and, unless you count second-hand emails (enclosed), any claim to the contrary is a BALD FACED LIE!I struggle with this disability every moment of my life, and to be called pejorative names is not only hurtful, and juvenile, it is typical of this company's bigotry and their attempts to blame their blatant negligence on an illness for which I WILL NOT APOLOGIZE.I had the meeting with *** *** the very next day, and with Dr. *** present, I was able to talk through this mess, but my relationship with the management remains adversary.Even without any concrete assurance that this mistake has been rectified, today is the first of July, and I therefore paid the rent in full, and on time, as I promised to do from the very startEven with Dr*** in the hospital undergoing emergency eye surgery.Following are the emails that indicate what actually happened, and, I believe, paint a considerably different picture than that drawn by m&m propertiesI leave it to you to decide whether these are the words of a malicious trouble-maker
We apologize for not responding to this compliant before today. Somehow this oversite is not reflective of our history with the Revdex.com.We have put up with and attempted to appease [redacted] for far too many years. The compliant that he sent to the Better Business...
Bureau is another example of his over reactionary behavior. He has been most uncooperative when we attempted to make arrangements to maintain the property.This is to acknowledge that a mistake did occur with the serving of a “3-Day Notice”, while our assigned manager was taking personal time off to deal with a serious medical issue. Another manager, [redacted], realized the error in serving the “Notice” and was in immediate contact with [redacted] as well as Dr. [redacted], his liaison.This “Notice” states that it provides 3 days for discussion before any further action would be taken. Assurance was offered, in writing, that the 3-Day notice had been rescinded, there wasn’t any eviction process started and there would be no record of the notice that would appear on [redacted] records.This is just one more example [redacted]’s miserable behavior, as he attempts to makes it appears as everyone else is at fault. We manage nearly 2,000 rental properties and over those years [redacted] has been one of our most unreasonable and uncooperative tenants…ever…! Having [redacted] as a tenant is like a circus where he acts as loonier as time passes.