Brandpolished

We have attempted to work with this client on our own through phone conversations as well as emailUnfortunately, our attempts to do so we're met with abusive language as well as personal threatsThe client recently decided to attempt to mediate through his attorney, J [redacted] ***We were making progress until the client, on April 27, 2015, contacted us personallyAgain the conversation became aggressive and threateningWhen the client was asked to continue to go through his attorney to work the dispute out, the client stated that his attorney was too busy This is a contract dispute over the work that was completed by the contractual deadline and the client not giving us the requested informationWe have done everything that we can at this point, however client is requesting additional changes, additional pages, and copywriting to be done without paying for the additional hours that it would take After many attempts to work with the client to resolve the matter, our company has completed the website in question www.angelsofdebt.com according to our contractUnfortunately, the customer is still dissatisfied [redacted] CEO, BrandPolished [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I spent for hours trying to resolve this matter as a matter of fact I will attach the audio file proving that I was the one being threatenedThe business owner is not being truthfulI have never threatened anyone in my life Regards, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I spent for hours trying to resolve this matter as a matter of fact I will attach the audio file proving that I was the one being threatened. The business owner is not being truthful. I have never threatened anyone in my life.
Regards,
[redacted]

We have attempted to work with this client on our own through phone conversations as well as email. Unfortunately, our attempts to do so we're met with abusive language as well as personal threats. The client recently decided to attempt to mediate through his attorney, J[redacted]. We were making...

progress until the client, on April 27, 2015, contacted us personally. Again the conversation became aggressive and threatening. When the client was asked to continue to go through his attorney to work the dispute out, the client stated that his attorney was too busy. 
This is a contract dispute over the work that was completed by the contractual deadline and the client not giving us the requested information. We have done everything that we can at this point, however client is requesting additional changes, additional pages, and copywriting to be done without paying for the additional hours that it would take. 
After many attempts to work with the client to resolve the matter, our company has completed the website in question www.angelsofdebt.com according to our contract. Unfortunately, the customer is still dissatisfied. 
[redacted]
CEO, BrandPolished
[redacted]

Review: I contracted with company for web design and paid in full; however, no services were delivered and the owners refused to communication with me Date of Purchase/Incident: 11/3/14// Requested Resolution: refund my payment of $4500Desired Settlement: Refund for $4500

Business

Response:

We have attempted to work with this client on our own through phone conversations as well as email. Unfortunately, our attempts to do so we're met with abusive language as well as personal threats. The client recently decided to attempt to mediate through his attorney, J[redacted]. We were making progress until the client, on April 27, 2015, contacted us personally. Again the conversation became aggressive and threatening. When the client was asked to continue to go through his attorney to work the dispute out, the client stated that his attorney was too busy.