I was able to get an appointment for the very next day from when I called. the technician showed up early (!!) he was very polite and professional, and he got right down to work determining the problem with my refrigerator. I required new parts that had to be ordered, but he fixed it so that it would not make the horrible noise while we waited for the parts to come in (which I was very thankful for!!) the parts came in exactly when they said they would and he returned, again, he was early for my appt and promptly replaced the needed part. my experience with Brandt appliance was great and I would recommend them to everyone!!
I was able to get an appointment for the very next day from when I called. the technician showed up early (!!) he was very polite and professional, and he got right down to work determining the problem with my refrigerator. I required new parts that had to be ordered, but he fixed it so that it would not make the horrible noise while we waited for the parts to come in (which I was very thankful for!!) the parts came in exactly when they said they would and he returned, again, he was early for my appt and promptly replaced the needed part. my experience with Brandt appliance was great and I would recommend them to everyone!!