We apologize for the customer service you feel you have received living at our communityIt is never our intention for you to have service issues however we have responded to service complaints and addressed them in a reasonable timeframeAt this time we have agreed to release you from lease
contract after paying the proper cancellation fees which at this time have been paidWe understand having a refrigerator go out can be a huge inconvenience, do further review the option of reimbursing for damages, we would like to request copy of receiptTo be able to better assist it is crucial we receive this before you move outOnce reviewed we will determine if we can proceed with a creditThank you
We apologize for the customer service you feel you have received living at our communityIt is never our intention for you to have service issues however we have responded to service complaints and addressed them in a reasonable timeframeAt this time we have agreed to release you from lease
contract after paying the proper cancellation fees which at this time have been paidWe understand having a refrigerator go out can be a huge inconvenience, do further review the option of reimbursing for damages, we would like to request copy of receiptTo be able to better assist it is crucial we receive this before you move outOnce reviewed we will determine if we can proceed with a creditThank you