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Branson Property Management

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From: "[redacted]" <[redacted]>Date: Mar 21, 2016 4:54 PMSubject: Can I edit a complaintTo: "[email protected]" <[email protected]>Cc: Is it possible to edit a complaint. Some more things happened when I went to pick up my truck that should be added to the...

original complaint. The office manage, who is only there on Friday, was terrible. When I asked her if she could go 12 days without a car, her reply was "You're preaching to the choir". When I asked to speak to the owner, she said he had just left. If that was the case how come she didn't offer me the option to talk to him when she called to tell me my truck was ready? They also charged me twice what the mechanic verbally told me. Did I have a written estimate? no, because the office manager is only there once a week. Since I had been taking my vehicles there since 2014, I trusted what the mechanic told me. Also he said the noise in the front end that he repaired would be fixed. It is not fixed, and still makes the same sound. I can see where there are new parts, but the noise he said would be fixed, persists. I have lost work over this whole situation, as I need my truck to service my landscape customers. My complaint number is #[redacted].Thank you[redacted]

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Address: 2 Park Plaza #800, Irvine, California, United States, 92614

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