Branson Travel Group

My wife *** and I were going to Branson through an organization like timeshares. We had some money down but couldn't go because of our knee problems. I was called to go on June 3 for 2 days and stay in the *** motel. June 3 was our 57th wedding anniversary. I called and asked if we could stay in the motel for 2 more days. It cost $100 for both days.

It's a set you up to make you wait when they know your not buying their business company. They will make you wait way beyond the 90 minutes to receive what they said you would receive if you went through the 90 minute presentation.
I would not recommend setting in on the garbage they are trying to feed you.

November 2017 I signed up for a timeshare but decided that I would not be able to travel to Branson to use it. I wanted to cancel so I called the business and I was basically forced to keep it. I have since spoken with my bank and canceled the card associated with the business but I am receiving several calls from the business.

Branson Travel Group took $149..00 from my American Express credit card without my permission. I called them and they told me im had to wait until monday to call back because there wasn't anybody in the office that knew how to do a credit. This company took it upon themselves to take money off of my credit card.

I was contacted about a free travel to Branson. I am disabled, physically and memory issue. I didn't know their "free" travel was going to cost me $129.00. I got a letter in the mail with a receipt and 2 years to schedule my trip. I don't want it. I can't afford that. I had my daughter, who helps me, called. After speaking with the representative, she got threatening saying that I agreed to a no refund policy and she would have the refund department listen to the phone call recording and call me back. I can't pay for my meds or my food. My daughter has had to pay for everything. This is deplorable. The letter says nothing about no refunds. Nothing I can find on their website says no refunds.

Branson Travel Group issued a full refund to us after we were unable to use the vacation package within the allotted time.

I purchased a travel package from this company approximately in August 2018. It was my understanding that this package which I paid $109.99; my husband bought another for another $100. This package was to include 3 days 2 nights four shows or attractions, 2 $30 dinner vouchers, a Branson guest card (every time we have tried to use it, the establishment does not accept it or has not offers with it), free bonus vacation voucher on completion of the presentation. When we arrived at the welcome center, she told us that our income wasn't enough, and that we'd only get our room, none of the other amenities would be included. We have purchased packages before and everything worked out fine, without any presentations, and still got extra tickets as part of the packages. They never told me that there was a salary requirement. They told us that our salary didn't matter. They are deceitful. We also didn't know that there was a requirement to stay for a presentation--we drove 4 hours.

I was told the down payment would be used to help cancel a previous time share. When I found out thi was not true. I cancelled my contract. I was told it was too late. Later I found out it wasn’t. They refused to honor

I later read the report and see now I have been rip off. I’m. 70 years old and will be in legal issues for the rest of my life for timeshare. In fact Nantucket told me they were not a timeshare.

I’m still having issues

This business continues to call me, in violation of the Missouri No Call and Federal no call lists. When asked, they refuse to name the entity or person who is doing the calling. They call as often as ten times a week, and will NOT stop calling. I have asked them to stop calling, to no avail

Called multiple times, even though I asked them to add me to their DNC list. I finally answered with the sole purpose of wasting their time as they wasted mine. They put me through elaborate sales blitz; wanted my credit card over the phone - not a chance. Got transferred to the "Verification specialist" who began the sales spiel again and asked for my CC info. I told her I would not provide that over the phone for security reasons, and she argued with me. I finally told her that I had been wasting their time for 15 minutes because they continually wasted my time by refusing to take me off their list. What a DANGEROUS group of SCAMMER !! DON'T EVER GIVE THEM PERSONAL INFORMATION!!

Branson Travel called me and we discussed location. I am not familar with Branson just know they are in Mo. I asked if they were right at St. Louis and they said thet they were, we discussed me coming to Chicago and being able to take the train there in a few hours because they are an hour from Springfield I'm talking I'll. So we discussed how nice it would be when I came to Il because some other senior ladies would go. They kept calling me to make my reservation, so finally It's time for me to go to Ill for the birth of my great grand baby. That's when they tell me Branson is 8 or 9 hours from Chicago. My friends and cousin said that's too far they said it was right I at Springfield. The girl was talking about Springfield, Mo. But I had explained all this because I told her I was going to Chicago and would be close to St. Louis so they mislead me. I told them this and they said the girls don't know about location. I told them That I had no one Ito go with me because now everyone said it was too long. I am a disable senior. I wrote a letter to the corp office never received a response. They are calling asking when I am taking the trip I was in Chicago in April.

This business is a scam. Do not use this company to schedule a trip to Branson. In November 2017, paid $99.00 to Branson Travel Group for a package deal which included 2 nights lodging at a Branson hotel, for 2 people; and 2 tickets each to see 2 shows in Branson, along with some dinner vouchers to reduce the cost of eating out. I was told that my companion and I would need to attend a 90-minute presentation while in Branson, presented by their company. They indicated I must make at least $44,000 per year to qualify. At the time I made this purchase, that was true. I had a full-time job and also a part-time job, and between the two - I did make just over $44,000. So I paid for the trip and told the caller that I would not be able to go to Branson until sometime this Spring or Summer, which she approved. After that, I received weekly calls, encouraging me to go ahead and take my trip. I kept repeating that because of my job, I couldn't go until this Spring or Summer. I still received weekly calls, which were very pressurized, trying to intimidate me into taking the trip sooner. About three months after purchasing this package, I lost my part-time job. Without that job, I now make far less than $44,000 per year. Then next time I got my weekly sales call from Branson Travel, I told the caller that I no longer make enough for this trip, and asked what they would want me to do. She urged me to go ahead and take the trip and it would all be resolved in Branson - and asked again, when could I schedule the trip? I continued the receive these harassing calls every single week and I kept telling them I couldn't schedule yet, and I always double-checked about my lower salary. I was told over and over again that this would not be a problem. Finally, my friend and I decided we would go to Branson over the weekend of June 8-11. The next time Branson Travel called, I told them the dates we would like to use our package. They scheduled the trip for me, and I once again asked if it was still ok to do this, since I make less than $44,000 per year after losing the part-time job. They reassured me that this would be resolved when I got to Branson and would not be a problem. When my friend arrived in Branson on June 8, we went straight to the Branson Travel office, as instructed. They asked me to fill out a form which asked for information I had already given them over the phone - my name, address, phone, and salary. When I turned it in, they told me that I do not meet their salary requirement. I told them I had been over and over that issue, with the people that have called me numerous times each month since I paid for the package last November. The girl at the front desk, went in back and talked to someone else - all within view of my friend and I. She came back and said they can't make an exception and that we could not receive the package after all, and that they were "so sorry" I had received a miscommunication about this from their telephone sales person. They said that they would still allow me and my friend to stay in the hotel for 2 nights, since I had previously paid $99. So at least we had a place to stay. But we would not receive the tickets to go see 2 shows, and no coupons or vouchers for dinner. Then the front desk girl asked if we might like to spend another $100 to get a special package available that day which would allow us to see 2 shows. We said, "No" we did not want to spend another $100 and would find things to do on our own. Later that evening, we were in a shop near the IMAX theater, and a cashier asked how we were enjoying our day in Branson. So my friend told her all about our experience with Branson Travel. The cashier told us she had heard this same story numerous times, and that it is a scam. She says they hook people into coming to Branson, and then when you repeat that you don't qualify for their salary requirement, they always try to get you to purchase the tickets you don't qualify for, for an additional $100. The whole thing is a scheme to get people down there who can not afford to buy a "Time Share" - which is what Branson Travel was going to try to talk us into during their 90 minute presentation. That way, we are stuck there and if we want to see shows, we have to pay more. I do not recommend that anyone use Branson Travel Group. They are con artists, posing as a business.

I purchased 2 rooms through Branson travel Group. With 1st room me and my husband have to sit through a simanar. the @ room you we do not but upon reciveing my paper work they have my seconroom under my someone elses name not mine. I have call a few times for them to make corrections and they will not. I can plan or arive for a vacation not knowing what is going on with my second room and why hey are unwilling to correct this. my debit card infor and name is correct but that it. They have removed my husbands name totlay and he is the one with the income to even qulify for this package they offered. I asked for a refund soon after Feb 23 2018 when this purchase was made and they refused. I have just asked for them to correct the information OUR proper Names today June 7 2018 @ 1:03pm they said they would. I call back 2 hours later They know have a diffrent name on this package but it still not either of our names.

Due to alot of very hard financial situations we were experiencing, we had to cancel our reservations several times. One of the hardships was I had lost my job due to office closing, was without employment for over 6 months, we had to file bankruptcy to try to keep our home out of foreclosure and now we may be forced to sell it due to our financial situation. I called today to try to explain that we just could not keep this.; spoke with ***. I have never been talked to that way, she was loud, aggressive, said she could have charged us for every time we cancelled, said she had bills to pay too but that was no excuse to cancel, was so very rude. I had to raise my voice, asked to speak to a manager and she said she was the manager. If management runs the Branson Travel Group this way, it's no wonder no one wants to use their services. I will never use them again nor will I ever refer them to anyone. I have heard others mention they've had issues with them but I had not. Now I know. If anyone is trying to use Branson Travel Group to promote their resort of whatever it may be, I would turn and go the other way. If they treat people the way they treated me, you will lose business, your business will fail. I paid $99 for this package and was told I' have to pay $55 for cancelling and *** said she could actually go back and charge me $55 for each time I cancelled. She could care less of what our situation was, it was just an excuse to her.

I paid $139 for a travel package. They told me I had 2 years to use it but then called me recently to set up a time for me to come. We established the date of May 29, 2018. I didn't realize I had something else to do that day so I called today to cancel. They told me that because I want to cancel they will charge me $55 more to cancel and I have not seen my refund of $139.

I signed up for a time share showing were after completion I receive free future travel. I paid for this opportunity. Due to working full time and home responsibilities I haven’t taken my trip yet. But I continuesly get phone calls harassing me to gone. I work nights so I asked them to stop calling me. Every time they say ok. But then again a couple weeks later someone else calls me. I repeatedly have talked with supervisiots ( or people impersonating supervisers and asked to be removed. I have been yelled at several times. I have not yet taken my trip so I have no idea if they give you what you paid for as far as future travel. I am just tired of being harassed

These people are terrible. Called and scammed us into buying a package for shows and dinners.. Then after taking the money from our account called and all the sudden we have to set through a 90 min sales pitch. No not going to happen. Told them we wanted out money back and was told it would take 3 days.. I have called now 2 times and was told the dept I needed was gone to lunch or gone for the day. They were to call back but with no response. When calling the second time the rep was hateful .

I have called them 7 times to quit calling us and one rep hung up on me *** and today I finally told them I would contact our Attorney General if they called back. The rep today could not give me any information how to reach the top dog. What a scam. Would never do business with them.

DO NOT DO BUSINESS WITH THESE PEOPLE. IT IS A SCAM. This is what I wish I had seen when I got the multiple phone calls for a deal that was too good to refuse. Go ahead and refuse it. These people will lie to you and get you to make the trip to branson and then pull a switcheroo on you. They are also real sweet on the phone and then terrible in person when you check in.