Braven

Hello ***,Thank you for reaching out to us According to our records, you were approved for a warranty exchange yesterday morning Unfortunately when our system receives more than one email before being responded to, the email is pushed out of being next in line, and we sincerely apologize for that delay We look forward to receiving your speaker so we may send you a brand new one as soon as possible!Please let us know if you need anything elseKind Regards, [redacted] | Customer Service Team Incipio | BRAVEN | TAVIK | iGO

Hello ***, Thank you for reaching out to us According to our records, you were approved for a warranty exchange yesterday morning Unfortunately when our system receives more than one email before being responded to, the email is pushed out of being next in line, and we sincerely apologize for that delay We look forward to receiving your speaker so we may send you a brand new one as soon as possible! Please let us know if you need anything else Kind Regards, [redacted] | Customer Service Team Incipio | BRAVEN | TAVIK | iGO

This is in response to Revdex.com Complaint: [redacted] was refunded for the $discount on December 7”Due to a glitch in our system, the discount was not being applied to the customer's cart at checkoutBy the time the issue was fixed, several customers did not receive their discount, however, we made sure to refund all customers the $discount who did not receive it at checkoutThis case has been solved, and can now be closedSincerely, BRAVEN Customer Support Team

Hello [redacted] ,Thank you for reaching out to us We have been experiencing an extremely high volume of calls and emails due to the holiday season Unfortunately we had run out of stock of the silver speakers as well, however we had refunded a total of $back to the original credit card you used on December 23rd This credit will show up on your bank statement in about 3-business days Also, if you were interested in purchasing the speaker at a later date, we will happily provide you with a 30% off coupon codeWe sincerely apologize for any inconvenience this may have caused.Kind Regards, [redacted] *| Customer Service Team Lead [redacted] *** [redacted] [redacted] [redacted]

Hello [redacted] , Thank you for reaching out to us We have been experiencing an extremely high volume of calls and emails due to the holiday season Unfortunately we had run out of stock of the silver speakers as well, however we had refunded a total of $back to the original credit card you used on December 23rd This credit will show up on your bank statement in about 3-business days Also, if you were interested in purchasing the speaker at a later date, we will happily provide you with a 30% off coupon codeWe sincerely apologize for any inconvenience this may have causedKind Regards, [redacted] *| Customer Service Team Lead [redacted] *** [redacted] [redacted] [redacted]

This is in response to Revdex.com Complaint: *** *** was refunded for the $discount on December 7”Due to a glitch in our system, the discount was not being applied to the customer's cart at checkoutBy the time the issue was fixed, several customers did not receive
their discount, however, we made sure to refund all customers the $discount who did not receive it at checkoutThis case has been solved, and can now be closed.Sincerely,BRAVEN Customer Support Team

Hello [redacted],Thank you for reaching out to us.  According to our records, you were approved for a warranty exchange yesterday morning.  Unfortunately when our system receives more than one email before being responded to, the email is pushed out of being next in line, and we sincerely...

apologize for that delay.  We look forward to receiving your speaker so we may send you a brand new one as soon as possible!Please let us know if you need anything else. Kind Regards, [redacted] | Customer Service Team
Incipio | BRAVEN | TAVIK | iGO

This is in response to Revdex.com Complaint:...

[redacted] was refunded for the $50.00 discount on December 7”. Due to a glitch in our system, the discount was not being applied to the customer's cart at checkout. By the time the issue was fixed, several customers did not receive their discount, however, we made sure to refund all customers the $50 discount who did not receive it at checkout. This case has been solved, and can now be closed.
Sincerely,
BRAVEN Customer Support Team

Hello [redacted],Thank you for reaching out to us.  We have been experiencing an extremely high volume of calls and emails due to the holiday season.  Unfortunately we had run out of stock of the silver speakers as well, however we had refunded a total of $84.99 back to the original credit...

card you used on December 23rd.  This credit will show up on your bank statement in about 3-5 business days.  Also, if you were interested in purchasing the speaker at a later date, we will happily provide you with a 30% off coupon code. We sincerely apologize for any inconvenience this may have caused.Kind Regards, [redacted]. | Customer Service Team Lead
[redacted] [redacted] [redacted] [redacted] [redacted]

Hello [redacted],
Thank you for reaching out to us.  According to our records, you were approved for a warranty exchange yesterday morning.  Unfortunately when our system receives more than one email before being responded to, the email is pushed out of being next in line,...

and we sincerely apologize for that delay.  We look forward to receiving your speaker so we may send you a brand new one as soon as possible!
Please let us know if you need anything else. 
Kind Regards, 
[redacted] | Customer Service Team
Incipio | BRAVEN | TAVIK | iGO

Hello [redacted],
Thank you for reaching out to us.  We have been experiencing an extremely high volume of calls and emails due to the holiday season.  Unfortunately we had run out of stock of the silver speakers as well, however we had refunded a total of $84.99 back to the...

original credit card you used on December 23rd.  This credit will show up on your bank statement in about 3-5 business days.  Also, if you were interested in purchasing the speaker at a later date, we will happily provide you with a 30% off coupon code. We sincerely apologize for any inconvenience this may have caused.
Kind Regards, 
[redacted]. | Customer Service Team Lead
[redacted]