Brazilia Apartments

I had a problem with my sinks clogging and I called the hour emergency maintenance number and nobody called backI called three times last night and finally after the third time they told me it wasn’t an emergency so they said nothing could be done until MondayI’m very unhappy because I’m not able yeti wash dishes or use my sink in any wayMy thing is if your sinks are backed up and water isn’t going down then to me that is an emergency because what if it over flows? I’ve had nothing but issues with the maintenance teamOne time I had flooding in my bathroom due to sewage back up so then I called maintenance at pm after it happened they kept saying they were on their way but didn’t show up
Until pm that night and I had to call off work because they were there until am I had went to stay with my mom that night after the maintenance people showed up because I was not able to use bathroom or anythingTo me when you call hour maintenance then that means they need to g

Initial Business Response /* (1000, 6, 2015/04/20) */
In December 2014 this consumer inquired about an apartment. I explained our policy and that they would need to give us a blank money order for $50 to process a credit and background check on them. If we do not rent to them we give the $50...

back. On 01-08-15 I received a letter from this consumer thanking me and give me a compliment for working with them. On 01-19-15 they came into to look at an apartment and requested a ground floor apartment. On 02-05-15 I received a letter stating she felt unsafe moving into the apartment for fear she may be murdered. On 02-11-15 I received a letter asking for her $250 refund for the deposit she gave in January 2015. On 02-12-15 I sent both money orders to her at a the address she provided at [redacted] Two weeks ago she came into the office stating she did not receive the refund and that she had a P O Box. I told her I only had the address of [redacted] and no P O Box.