Brazos Valley Eyecare Reviews (%countItem)
Brazos Valley Eyecare Rating
Address: 1500 Harvey Rd Ste 7000, College Station, Texas, United States, 77840
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Address: 1500 Harvey Rd Ste 7000, College Station, Texas, United States, 77840
Phone: |
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Add contact information for Brazos Valley Eyecare
I went in to get an exam for contacts and I felt rushed by the eye doctor *** at Brazos Valley Eyecare. When he gave me contacts to try on I told him they were too strong on my eyesight and asked if he could lower it and he hesitated in doing that. I tried the next ones but they were too strong I could barely see and asked to please let me try something less strong but he has hesitant and seemed irritated because I didn't just kept the first pair of contacts I tried on. In the end he just said to keep those but I see blurry with these and I need my eyesight.
We are very sorry that you were unhappy with your experience in our office. We strongly believe in patient-centric care and doing what is best for patients’ ocular health. When we were alerted that you were unhappy with your experience and wanted to get a second opinion elsewhere, we processed the refund of your payment and reversal of the insurance claim within two business days of the initial appointment. We tried to call to let you know that this was being processed but could not reach you and there was no option to leave a message. Refunds typically take 5-7 business days to process, but if you have any questions or concerns, I would be happy to take your call at ***-***-***.
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Office Manager