Good Morning, I want to thank you for reaching out on the Revdex.com and addressing your concernsWe have attempted to resolve the issues by ordering and staining to "blend" a custom molding of which was not approvedI assure you that the issue you are having did not fall on deaf earsI understand you may have been out of town for a little while and we did in fact try to reach out and get you taken care ofWe care about each and every one of our customers and strive to be the best we can be in regard to installation and customer serviceWe have a solution and will be reaching out today to schedule a meeting at the house in order for us to show you another piece that we have purchased and stained to cover up the residual glue left behind from a previous wood floor installationWe appreciate your business and look forward to getting all of the loose items wrapped up and we certainly apologize for any inconveniences we have caused you and your family Appreciatively,
Good Morning, I want to thank you for reaching out on the Revdex.com and addressing your concerns. We have attempted to resolve the issues by ordering and staining to "blend" a custom molding of which was not approved. I assure you that the issue you are having did not fall on deaf...
ears. I understand you may have been out of town for a little while and we did in fact try to reach out and get you taken care of. We care about each and every one of our customers and strive to be the best we can be in regard to installation and customer service. We have a solution and will be reaching out today to schedule a meeting at the house in order for us to show you another piece that we have purchased and stained to cover up the residual glue left behind from a previous wood floor installation. We appreciate your business and look forward to getting all of the loose items wrapped up and we certainly apologize for any inconveniences we have caused you and your family. Appreciatively,
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]. They have contacted me and are coming to my house tomorrow to install the stained wood flats. Hoping that all will be completed this Tuesday.
Regards,
[redacted]
Good Morning, I want to thank you for reaching out on the Revdex.com and addressing your concernsWe have attempted to resolve the issues by ordering and staining to "blend" a custom molding of which was not approvedI assure you that the issue you are having did not fall on deaf earsI understand you may have been out of town for a little while and we did in fact try to reach out and get you taken care ofWe care about each and every one of our customers and strive to be the best we can be in regard to installation and customer serviceWe have a solution and will be reaching out today to schedule a meeting at the house in order for us to show you another piece that we have purchased and stained to cover up the residual glue left behind from a previous wood floor installationWe appreciate your business and look forward to getting all of the loose items wrapped up and we certainly apologize for any inconveniences we have caused you and your family Appreciatively,
Good Morning, I want to thank you for reaching out on the Revdex.com and addressing your concerns. We have attempted to resolve the issues by ordering and staining to "blend" a custom molding of which was not approved. I assure you that the issue you are having did not fall on deaf...
ears. I understand you may have been out of town for a little while and we did in fact try to reach out and get you taken care of. We care about each and every one of our customers and strive to be the best we can be in regard to installation and customer service. We have a solution and will be reaching out today to schedule a meeting at the house in order for us to show you another piece that we have purchased and stained to cover up the residual glue left behind from a previous wood floor installation. We appreciate your business and look forward to getting all of the loose items wrapped up and we certainly apologize for any inconveniences we have caused you and your family. Appreciatively,
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]. They have contacted me and are coming to my house tomorrow to install the stained wood flats. Hoping that all will be completed this Tuesday.
Regards,
[redacted]