At no time did either my representative or I state that the check was not enough money When I took the check to the bank, the teller said that there were insufficient funds to cover it, and that I definitely do not want to deposit it Two tellers said to me that there was something drastically wrong, but that they were not able to tell me what it was.I reiterate that I checked with the city of Jurupa Valley more than once, and was informed that no one had been in to pull permits on my behalf This is the location where Mr [redacted] would have gone, because of the location of my property.I also want to point out again that the $5,deposit was well over the amount that I legally should have been required to pay.If Mr [redacted] 's intentions are truly honorable, I believe that he will re-issue a refund check to me at this time.Dr [redacted] ***
At no time did Mr [redacted] indicate to me that I had forfeited my refund If this were true, why would he have issued me the [bad] check (see attachment to my initial complaint)?I am forwarding to you additional documentation for your reviewThank you for your attention to this matter.Sincerely, Dr [redacted] ***
I explained to Mrs [redacted] that we would be working on the design for the room addition, the plans and application for the permitWe did collect a design fee/deposit upfront and she signed the agreement and the estimated cost reportShe signed all the paperwork authorizing us to do the design workWe completed the design for the room addition and the floor plan layoutWe had a meeting with Mrs [redacted] to submit plans for her approvalShe approved and signed the application for the permits through the countyWe went to submit and was told we needed to survey the site and show the corner pointsWe went back to the property and surveyed the entire property to make amendments on plansWe were pre-approved for the permits when I received a call from D [redacted] indicating that she had a family emergency and needed to cancel the whole project.I spoked to [redacted] on the phone and told her I would access the time and work we spent and would send her the balanceWe sent a check to her as she indicatedWe sent everything certified mail with a signature requestShe never cashed the checkSix weeks later we received a call from a family representative on her behalf and when I told him that we sent a check, he replied saying she didn't cash the check because "it wasn't enough money"So we issued a "stop payment request" through the bankwe never issue bad checks, but we do stop payment when funds are refused!
At no time did either my representative or I state that the check was not enough money When I took the check to the bank, the teller said that there were insufficient funds to cover it, and that I definitely do not want to deposit it Two tellers said to me that there was something drastically wrong, but that they were not able to tell me what it was.I reiterate that I checked with the city of Jurupa Valley more than once, and was informed that no one had been in to pull permits on my behalf This is the location where Mr [redacted] would have gone, because of the location of my property.I also want to point out again that the $5,deposit was well over the amount that I legally should have been required to pay.If Mr [redacted] 's intentions are truly honorable, I believe that he will re-issue a refund check to me at this time.Dr [redacted] ***
At no time did Mr [redacted] indicate to me that I had forfeited my refund If this were true, why would he have issued me the [bad] check (see attachment to my initial complaint)?I am forwarding to you additional documentation for your reviewThank you for your attention to this matter.Sincerely, Dr [redacted] ***
I explained to Mrs [redacted] that we would be working on the design for the room addition, the plans and application for the permitWe did collect a design fee/deposit upfront and she signed the agreement and the estimated cost reportShe signed all the paperwork authorizing us to do the design workWe completed the design for the room addition and the floor plan layoutWe had a meeting with Mrs [redacted] to submit plans for her approvalShe approved and signed the application for the permits through the countyWe went to submit and was told we needed to survey the site and show the corner pointsWe went back to the property and surveyed the entire property to make amendments on plansWe were pre-approved for the permits when I received a call from D [redacted] indicating that she had a family emergency and needed to cancel the whole project.I spoked to [redacted] on the phone and told her I would access the time and work we spent and would send her the balanceWe sent a check to her as she indicatedWe sent everything certified mail with a signature requestShe never cashed the checkSix weeks later we received a call from a family representative on her behalf and when I told him that we sent a check, he replied saying she didn't cash the check because "it wasn't enough money"So we issued a "stop payment request" through the bankwe never issue bad checks, but we do stop payment when funds are refused!