BreakFive, LLC

Thank you for your recent correspondence regarding Mr*** concerns with his *** membership, a service provided by Trilegiant Corporation
We appreciate Mr*** taking the time to express his concerns. Feedback such as his provides us the opportunity to re-examine our procedures, make changes where necessary and continually strive for increased customer satisfaction.
We apologize that Mr*** was recently provided inaccurate information pertaining to his *** membership. After researching Mr*** concerns it was determined that the agent mistakenly ran the call under the incorrect membership number. We have noted Mr*** account so the tow service will not count against Mr***
We apologize for any inconvenience Mr*** may have experienced. If you have any further questions, please do not hesitate to contact us
Sincerely,
*** ***
Customer Relations