Sign in

Breeze Construction

Sharing is caring! Have something to share about Breeze Construction? Use RevDex to write a review
Reviews General Contractor Breeze Construction

Breeze Construction Reviews (1)

I am extremely disgruntled over the way this has been handled.
I bought a cell phone as a Christmas present for my girlfriend in Colombia.
Since it was a present I wanted to pay for any customs fees at this end. I was instructed by IPS to send them an email stating that, I did this immediately after filling out the information on line and getting the shipping label. IPS responded with this message:
"Great, I will be keeping you posted with the correct amount once the courier contact me back.

Thank you,



Alice [redacted]
Director of China Shipment/Claim department
International Parcel Services"


My girlfriend in Colombia informed me yesterday that she had been called by fedex (or whatever the shipping company is called in Colombia) and that she had to drive to the airport (1 hour each way) to pick up the package and pay a duty. This is 4 days after the response from IPS. This happened late in the day and I called IPS and left a message. The next morning 2 hours after IPS opened, no response from IPS. My girlfriend informed me that she was going to go pick the package up at the airport that afternoon.
I called you IPS and spoke with 2 people, both female, Did not write down the names.I explained that I needed to pay the duty by noon their time as my girlfriend was planning on going to the airport this afternoon.
I was informed by both of the IPS people that the process would take 24-48 hours and that fedex ( IPS brokers international shipping through fedex) might not allow this to happen.(it apparently varies by country and no one knows whether or not this can happen, even though I am sure they ship to Colombia regularly) These 2 "facts" were never explained to me in advance and when I pointed this out, in essence the response on the part of the 2 people I spoke with was to talk over me when I was complaining and not listen to nor try to address my complaints. In short, rather than handle this appropriately , there was a power struggle on the phone, The IPS people won, they asserted their superiority.
Quite frankly I am disgusted, and I am angry. IPS sucks at customer service and as far as I am concerned they can stick it where the sun does not shine. They have competition,and have lost any future potential for ongoing business from me.

Check fields!

Write a review of Breeze Construction

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Breeze Construction Rating

Overall satisfaction rating

Address: 21209 SE Green Valley Rd, Auburn, Washington, United States, 98092-1516

Phone:

Show more...

Add contact information for Breeze Construction

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated