To: [redacted] ***, Marketplace Resource consultant ***, The issues that [redacted] is alleging does not concern Brendamour Moving & Storage, Inc Since we moved her belongings to [redacted] on 8/19/14, she has hired another moving company for a subsequent move to [redacted] Should you have additional questions, please do not hesitate to contact me Sincerely, [redacted] Brendamour Claims Manager
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint Regards, [redacted] I hope I am addressing this properly.In response to the brief notice from [redacted] Brendamour, I will attempt to explain my position in this very troubling situation.I hired Brendamour to help pack and store and then move my things when I had found a new home My things were in storage for days, in their 100,square foot warehouse.Personally I was a bit rushed out of my 6,square foot home of years, due to the new owners insistence on certain occupancy date( I mention this to help visualize the huge amount of things carefully saved over the years.) Further I was coming off a total ankle replacement and was in quite a bit of pain over the course of this strenuous move It was very difficult to oversee this huge undertaking so I appreciated Bredamours help packingI was charged $30,for their services My daughter did her best to help out in this bittersweet move When I had found a new home I called and asked them to deliver my thingsIt was a rapid fast unloading of my thingsThey left me with a huge mess They reassembled nothing, My pool table, antiques were left laying on the floor There were probably 5-men rushing things inIt was impossible for one person to check item by item on the pages of line ite [redacted] Further maddening was I was not given legible copies to be able to read this lists for crossreferencing the enormous amount of my belongingsThe were listed for example, "large box, medium box, wardrobe box, or furniture, etc." It was not possible to open and check each box It would have taken a week to go through these thingsI was not happy with my new home and moved October 1stI did not use Bredamours because of terrible way I had been treated by [redacted] *** Brendamour He was not helpful at all after he thought he had gotten rid of me and my things, while pocketing $30,000.I had no choice but to choose another moving company I'd discovered missing items and no help from Brendamours to even look for my many missing things A few of Brendamours movers told me things get misplacedPut in the wrong vaults, left in the middle of the floor( [redacted] even told me I was lucky he didn't let his movers have two valuable antiques because he did not have them listed.)I am sending a list of things they have "misplaced" along with the inventory lists via the mailI appreciate your attention to my problem, some things - pictures - are irrepalceableOthers very sentimental, and lamps and carpets the are valuable, etc.Thank you, [redacted] ***###-###-####
To: [redacted] ***, Marketplace Resource consultant ***, The issues that [redacted] is alleging does not concern Brendamour Moving & Storage, Inc Since we moved her belongings to [redacted] on 8/19/14, she has hired another moving company for a subsequent move to [redacted] Should you have additional questions, please do not hesitate to contact me Sincerely, [redacted] Brendamour Claims Manager
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint Regards, [redacted] I hope I am addressing this properly.In response to the brief notice from [redacted] Brendamour, I will attempt to explain my position in this very troubling situation.I hired Brendamour to help pack and store and then move my things when I had found a new home My things were in storage for days, in their 100,square foot warehouse.Personally I was a bit rushed out of my 6,square foot home of years, due to the new owners insistence on certain occupancy date( I mention this to help visualize the huge amount of things carefully saved over the years.) Further I was coming off a total ankle replacement and was in quite a bit of pain over the course of this strenuous move It was very difficult to oversee this huge undertaking so I appreciated Bredamours help packingI was charged $30,for their services My daughter did her best to help out in this bittersweet move When I had found a new home I called and asked them to deliver my thingsIt was a rapid fast unloading of my thingsThey left me with a huge mess They reassembled nothing, My pool table, antiques were left laying on the floor There were probably 5-men rushing things inIt was impossible for one person to check item by item on the pages of line ite [redacted] Further maddening was I was not given legible copies to be able to read this lists for crossreferencing the enormous amount of my belongingsThe were listed for example, "large box, medium box, wardrobe box, or furniture, etc." It was not possible to open and check each box It would have taken a week to go through these thingsI was not happy with my new home and moved October 1stI did not use Bredamours because of terrible way I had been treated by [redacted] *** Brendamour He was not helpful at all after he thought he had gotten rid of me and my things, while pocketing $30,000.I had no choice but to choose another moving company I'd discovered missing items and no help from Brendamours to even look for my many missing things A few of Brendamours movers told me things get misplacedPut in the wrong vaults, left in the middle of the floor( [redacted] even told me I was lucky he didn't let his movers have two valuable antiques because he did not have them listed.)I am sending a list of things they have "misplaced" along with the inventory lists via the mailI appreciate your attention to my problem, some things - pictures - are irrepalceableOthers very sentimental, and lamps and carpets the are valuable, etc.Thank you, [redacted] ***###-###-####