Bought a Odyssey from them in Have had them do all the service on it since then My wife called in to make an appointment Was told that they don't service Hondas and that they have no idea what the service code on the dash meantAnd then she was told to find a Honda dealer the service code turned out to be a transmission fluid changeAll they had to do was use google
per out phone system customer has called times 11/6:58pm no message left 12/10:23am left message 12/10:56am left message we returned call 12:pm left message for customer he called back 12:pm left a message returned call and spoke with customer 1:00customer never did come into dealership and speak with service manager did talk over the phone customer was in on 5/with miles for spark plugs to be replaced came back in on 5/with miles for blower motor not workingService manager offered to customer for satisfaction to pay the labor customer would be responsible for the part onlyCustomer declined any assistance at that time
Bought a Odyssey from them in Have had them do all the service on it since then My wife called in to make an appointment Was told that they don't service Hondas and that they have no idea what the service code on the dash meantAnd then she was told to find a Honda dealer the service code turned out to be a transmission fluid changeAll they had to do was use google
per out phone system customer has called times 11/6:58pm no message left 12/10:23am left message 12/10:56am left message we returned call 12:pm left message for customer he called back 12:pm left a message returned call and spoke with customer 1:00customer never did come into dealership and speak with service manager did talk over the phone customer was in on 5/with miles for spark plugs to be replaced came back in on 5/with miles for blower motor not workingService manager offered to customer for satisfaction to pay the labor customer would be responsible for the part onlyCustomer declined any assistance at that time