Initial Business Response / [redacted] (1000, 6, 2015/08/14) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @brennanclark.com Good Afternoon, Thank you for affording us an opportunity to respond to the complaint in questionPlease be advised we vehemently deny the unfounded allegations made by Ms [redacted] in her complaint Having had an opportunity to review the calls in question, I have verified the following: 1)At no point in time, did Ryan Grant of Brennan & Clark claim to work for [redacted] 2)We mailed an initial demand letter to [redacted] on July XX XXXX which outlined the total balance placed for collections with Brennan & Clark by [redacted] 3) Mr [redacted] did communicate in every call placed to [redacted] that he was with Brennan & Clark 4)A representative of [redacted] contacted Brennan & Clark, as they were in receipt of a complaint from [redacted] Upon reviewing the call with [redacted] they were more than happy in how Brennan & Clark handled the file in question, and had no concerns In lieu of the fact out internal investigation has not uncovered any unethical practices, nor has it uncovered violations of any regulatory issues we trust all is in order Should Ms [redacted] have any evidence that suggest otherwise, we certainly invite her to forward the information in question for review Sincerely, [redacted]
They are horrible! The attitude is awful..do they really think they can collect debt when they hangup the phone?? Business owners be aware!! Those are not the ppl that you want to take care of your debts..they not even listening they demand without explanation, do you really think that someone will want to pay with this attitude??? Save your money business owners..dont do business with them
Good Afternoon, Erie Insurance received a request from Mr [redacted] Insurance agency AW Insurance, to bind a commercial Ultrapack policy on behalf of Mr***According to Mr [redacted] dispute, he claims that request was submitted to Erie Insurance without his consent, and claims his agent acknowledged the errorUpon binding the policy once the request was received by Erie Insurance, they become liable from a claims standpoint and as long as they are liable the premiums are dueThat being said, I am happy to have Erie Insurance issue a credit if Mr [redacted] can provide proof of coverage with another Insurance carrier for the time period the policy was in effect which would in turn release Erie Insurance from liability, or Mr [redacted] is welcome to forward a letter from his agent stating that the policy was bound in error and present that document to Erie Insurance.In the interim we have closed our file disputedIf I can be of any further assistance, please do not hesitate in contacting me Sincerely, Frank [redacted]
Initial Business Response / [redacted] (1000, 8, 2014/10/21) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @brennanclark.com Good Morning, Ms [redacted] please call XXX-XXX-XXXX, Brennan & Clarks main number at a convenient time for you and ask the receptionist to page me, [redacted] , and I will look to try and come up with a solution that works for both partiesI am in the office daily from 9- Sincerely, [redacted]
Initial Business Response / [redacted] (1000, 6, 2015/08/14) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @brennanclark.com Good Afternoon, In reviewing the dispute in question, we have no known account in our system which matches the contact information provided by Mr [redacted] I would be happy to look into Mr [redacted] 's dispute, however, in order for me to do so, we kindly request he provide the name, address, and file # on the correspondence received from Brennan & Clark, or the phone number at which Mr [redacted] was contactedOnce verified, I happy to assist in reviewing the matter Sincerely, Initial Consumer Rebuttal / [redacted] (2000, 8, 2015/08/17) */ (The consumer indicated he/she ACCEPTED the response from the business.) I have been contacted by this company multiple timesI only have saved messages in my deleted voice message folder 3-26- [redacted] contacted me threatened legal action but gave no account number to reference 4-17- [redacted] contacted me threatened legal action but gave no account number to reference 4-30- [redacted] contacted me threatened legal action but gave no account number to reference 5-4- [redacted] contacted me threatened legal action but gave no account number to reference During this whole process all I have asked for is a bill so that I can make sure I actually owe the moneyI have been told they won't send one I have also been told they only payment that would be accepted by both these men named above was via my bank routing numbersI had a brief meeting wit,h my banker and he suggested I DO NOT give these numbers to anyoneAfter I left the bank I went to my local Revdex.com and explained the harassment I have been put throughThe Revdex.com in lexington key recommended I DO NOT give them my routing number and that by law they had to send me a billwhen I contacted Brnann and Clark I was told that I was give bad information by both parties and again threatened with legal action Final Consumer Response / [redacted] (3000, 16, 2015/08/26) */ (The consumer indicated he/she ACCEPTED the response from the business.) I have been contacted by this company multiple timesI only have saved messages in my deleted voice message folder 3-26- [redacted] contacted me threatened legal action but gave no account number to reference 4-17- [redacted] contacted me threatened legal action but gave no account number to reference 4-30- [redacted] contacted me threatened legal action but gave no account number to reference 5-4- [redacted] contacted me threatened legal action but gave no account number to reference During this whole process all I have asked for is a bill so that I can make sure I actually owe the moneyI have been told they won't send one I have also been told they only payment that would be accepted by both these men named above was via my bank routing numbersI had a brief meeting wit,h my banker and he suggested I DO NOT give these numbers to anyoneAfter I left the bank I went to my local Revdex.com and explained the harassment I have been put throughThe Revdex.com in lexington key recommended I DO NOT give them my routing number and that by law they had to send me a billwhen I contacted Brnann and Clark I was told that I was give bad information by both parties and again threatened with legal action
Initial Business Response / [redacted] (1000, 6, 2015/08/14) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @brennanclark.com Good Afternoon, Thank you for affording us an opportunity to respond to the complaint in questionPlease be advised we vehemently deny the unfounded allegations made by Ms [redacted] in her complaint Having had an opportunity to review the calls in question, I have verified the following: 1)At no point in time, did Ryan Grant of Brennan & Clark claim to work for [redacted] 2)We mailed an initial demand letter to [redacted] on July XX XXXX which outlined the total balance placed for collections with Brennan & Clark by [redacted] 3) Mr [redacted] did communicate in every call placed to [redacted] that he was with Brennan & Clark 4)A representative of [redacted] contacted Brennan & Clark, as they were in receipt of a complaint from [redacted] Upon reviewing the call with [redacted] they were more than happy in how Brennan & Clark handled the file in question, and had no concerns In lieu of the fact out internal investigation has not uncovered any unethical practices, nor has it uncovered violations of any regulatory issues we trust all is in order Should Ms [redacted] have any evidence that suggest otherwise, we certainly invite her to forward the information in question for review Sincerely, [redacted]
They are horrible! The attitude is awful..do they really think they can collect debt when they hangup the phone?? Business owners be aware!! Those are not the ppl that you want to take care of your debts..they not even listening they demand without explanation, do you really think that someone will want to pay with this attitude??? Save your money business owners..dont do business with them
Good Afternoon, Erie Insurance received a request from Mr [redacted] Insurance agency AW Insurance, to bind a commercial Ultrapack policy on behalf of Mr***According to Mr [redacted] dispute, he claims that request was submitted to Erie Insurance without his consent, and claims his agent acknowledged the errorUpon binding the policy once the request was received by Erie Insurance, they become liable from a claims standpoint and as long as they are liable the premiums are dueThat being said, I am happy to have Erie Insurance issue a credit if Mr [redacted] can provide proof of coverage with another Insurance carrier for the time period the policy was in effect which would in turn release Erie Insurance from liability, or Mr [redacted] is welcome to forward a letter from his agent stating that the policy was bound in error and present that document to Erie Insurance.In the interim we have closed our file disputedIf I can be of any further assistance, please do not hesitate in contacting me Sincerely, Frank [redacted]
Initial Business Response / [redacted] (1000, 8, 2014/10/21) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @brennanclark.com Good Morning, Ms [redacted] please call XXX-XXX-XXXX, Brennan & Clarks main number at a convenient time for you and ask the receptionist to page me, [redacted] , and I will look to try and come up with a solution that works for both partiesI am in the office daily from 9- Sincerely, [redacted]
Initial Business Response / [redacted] (1000, 6, 2015/08/14) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @brennanclark.com Good Afternoon, In reviewing the dispute in question, we have no known account in our system which matches the contact information provided by Mr [redacted] I would be happy to look into Mr [redacted] 's dispute, however, in order for me to do so, we kindly request he provide the name, address, and file # on the correspondence received from Brennan & Clark, or the phone number at which Mr [redacted] was contactedOnce verified, I happy to assist in reviewing the matter Sincerely, Initial Consumer Rebuttal / [redacted] (2000, 8, 2015/08/17) */ (The consumer indicated he/she ACCEPTED the response from the business.) I have been contacted by this company multiple timesI only have saved messages in my deleted voice message folder 3-26- [redacted] contacted me threatened legal action but gave no account number to reference 4-17- [redacted] contacted me threatened legal action but gave no account number to reference 4-30- [redacted] contacted me threatened legal action but gave no account number to reference 5-4- [redacted] contacted me threatened legal action but gave no account number to reference During this whole process all I have asked for is a bill so that I can make sure I actually owe the moneyI have been told they won't send one I have also been told they only payment that would be accepted by both these men named above was via my bank routing numbersI had a brief meeting wit,h my banker and he suggested I DO NOT give these numbers to anyoneAfter I left the bank I went to my local Revdex.com and explained the harassment I have been put throughThe Revdex.com in lexington key recommended I DO NOT give them my routing number and that by law they had to send me a billwhen I contacted Brnann and Clark I was told that I was give bad information by both parties and again threatened with legal action Final Consumer Response / [redacted] (3000, 16, 2015/08/26) */ (The consumer indicated he/she ACCEPTED the response from the business.) I have been contacted by this company multiple timesI only have saved messages in my deleted voice message folder 3-26- [redacted] contacted me threatened legal action but gave no account number to reference 4-17- [redacted] contacted me threatened legal action but gave no account number to reference 4-30- [redacted] contacted me threatened legal action but gave no account number to reference 5-4- [redacted] contacted me threatened legal action but gave no account number to reference During this whole process all I have asked for is a bill so that I can make sure I actually owe the moneyI have been told they won't send one I have also been told they only payment that would be accepted by both these men named above was via my bank routing numbersI had a brief meeting wit,h my banker and he suggested I DO NOT give these numbers to anyoneAfter I left the bank I went to my local Revdex.com and explained the harassment I have been put throughThe Revdex.com in lexington key recommended I DO NOT give them my routing number and that by law they had to send me a billwhen I contacted Brnann and Clark I was told that I was give bad information by both parties and again threatened with legal action