Bresser Information Services

I am legal counsel for Green Frog Restoration, LLC located in Carmel, IndianaI have been asked to respond to the “complaint” that [redacted] filed with the Revdex.com on May 5, Green Frog received its first notice of this complaint when it received your letter of June 2, Ms***’s carrier paid a portion of her claim ($727.51) on November 25, Green Frog received the proceeds check on near that dated and deposited it Upon receipt of the check the claim went into “supplementing” because the carrier failed to include some aspects of damage that were not included in the “scope of wok” provided by the carrier The supplementing process was never completed We all know what a terrible winter we had and that it was impossible to even begin to complete exterior construction work until mid-March, By this time everyone was backed up and it was difficult to find quality laborers and subcontractors to complete projects As of late March, 2015, Green Frog was under new management and it is facing cash flow issues as a direct result of mismanagement and misappropriation of company funds by a prior manager The current management is working diligently to pursue recovery of these misappropriated funds and is seeking alternative lending sources to keep Green Frog’s doors openPrior management was in charge of all aspects of the business, including making certain that Green Frog was properly insured Unfortunately, this did not occur and there is no source of recovery of misappropriated funds other than going directly to prior managementAs soon as Green Frog is in a position to do so, it intends to complete the work or refund the insurance proceeds to the ***’ carrier All we would ask is that Ms [redacted] please be understanding of the situation Green Frog is in If she will be patient, Green Frog will complete the work or refund her carrier Please let me know if you need any additional information from me regarding this claimThank youRussell [redacted] Esq [redacted] (317) [redacted] – Office (317) [redacted] Cell (317) [redacted] – Fax [redacted] .com - e-mail [redacted] .com - website

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I received an e-mail from the Revdex.com stating that this complante was setteled ,but this is not so I have not heard back from Green Frog Restortation Co. in any Form when I call them they tell me that they need more money to start the job.Thank You[redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.]Regards,[redacted]

As you are aware, I am legal counsel for Green Frog Restoration, LLC located in Carmel, Indiana.   I have been asked to respond to the “complaint” that [redacted] filed with the Revdex.com.   I have reviewed my client’s time-stamped notes from its computer system, Mr. [redacted] signed...

contract, a screen shot of the only payment received (in the amount of $2,500), and a screen shot of the contract amount totaling $15,541.04 with Supplements totaling $5,823.03 which are listed separately.   Green Frog did not receive the revised damage report from Mr. [redacted] insurance carrier, State Farm, until April 7, 2015.  Green Frog received the supplement from Mr. [redacted], because State Farm refused to forward it.  The supplementing process occurs when the contractor finds additional work that is necessary as the job is completed.  Green Frog is contractually permitted to initiate and pursue the supplementing process as needed and this is why State Farm returned to the site on multiple occasions.  The supplementing is required to make certain that the carrier covers the work required and it ensures the homeowner that the work will be completed correctly and without cutting corners.  This is for the benefit of the homeowner, although Mr. [redacted] apparently does not realize the benefit.   On January 13, 2015, Mr. [redacted] paid Green Frog $1,208.42 which Green Frog was lead to believe was an additional payment.  It was not.  In fact it is the only payment Green Frog has received on this project.  As a matter of course, Green Frog requires the majority of the roof to be paid for prior to commencing work on a project.  Green Frog endorsed the payment for deposit and Mr. [redacted] promptly demanded it back for reasons unknown.  It now appears that Mr. [redacted] mortgage company is stating that it has not received Green Frog’s business license, but it has been sent and resent to the mortgage company.  Green Frog has been advised that the mortgage company will not release any funds until the work is complete; however, this is simply not the way the process or the contract works.  The mortgage company has received all required documentation from Green Frog; however, Green Frog is not in a position to undertake further work on this project without payment.  Mr. [redacted] is legally and contractually obligated to pay his deductible and to turn over the checks he has received from his carrier.  He has not done so and his mortgage company is wrongfully holding the payment issued by the carrier.  When Mr. [redacted] and his mortgage company release the insurance proceeds to Green Frog, any and all work required to be performed or corrected will be scheduled.  As an aside, Green Frog is currently under new management, direction and control.  All reasonable efforts are being made to rectify the pending issues caused by prior mismanagement of the company.  The person previously managing the company embezzled substantial sums of money and this has caused major financial hardship to the company; however, Green Frog is diligently working on recovery of the funds and obtaining a loan to cover its existing shortfall.Please let me know if you need any additional information from me regarding this claim. Thank you. Russ Russell L. J[redacted], Esq.320 South Rangeline RoadCarmel, IN  46032(317) [redacted] Ext. 23 – Office(317) [redacted] – Cell(317) [redacted] – Faxrj[redacted]@russellj[redacted]law.com - e-mailwww.russellj[redacted]law.com - website

I am legal counsel for Green Frog Restoration, LLC located in Carmel, Indiana. I have been asked to respond to the “complaint” that [redacted] filed with the Revdex.com on May 5, 2015.  Green Frog received its first notice of this complaint when it received your letter of June 2, 2015. ...

Ms. [redacted]’s carrier paid a portion of her claim ($727.51) on November 25, 2014.  Green Frog received the proceeds check on near that dated and deposited it.   Upon receipt of the check the claim went into “supplementing” because the carrier failed to include some aspects of damage that were not included in the “scope of wok” provided by the carrier.  The supplementing process was never completed.  We all know what a terrible winter we had and that it was impossible to even begin to complete exterior construction work until mid-March, 2015.  By this time everyone was backed up and it was difficult to find quality laborers and subcontractors to complete projects.   As of late March, 2015, Green Frog was under new management and it is facing cash flow issues as a direct result of mismanagement and misappropriation of company funds by a prior manager.  The current management is working diligently to pursue recovery of these misappropriated funds and is seeking alternative lending sources to keep Green Frog’s doors open. Prior management was in charge of all aspects of the business, including making certain that Green Frog was properly insured.  Unfortunately, this did not occur and there is no source of recovery of misappropriated funds other than going directly to prior management. As soon as Green Frog is in a position to do so, it intends to complete the work or refund the insurance proceeds to the [redacted]’ carrier.  All we would ask is that Ms. [redacted] please be understanding of the situation Green Frog is in.  If she will be patient, Green Frog will complete the work or refund her carrier.  Please let me know if you need any additional information from me regarding this claim. Thank you. Russell [redacted] Esq. [redacted] (317) [redacted] – Office (317) [redacted] Cell (317) [redacted] – Fax [redacted].com - e-mail [redacted].com - website