Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below This response is not satisfactory You did not address why the invoice read $for the voltage regulator and why I was suddenly charged for the service agreement I told [redacted] I was not interested in the service agreement Think about it MrManager, why would I be complaining now I let the service completed go back in July because even though I knew I was being gouged I didn't want to hassle with it months later you guys come out to look over the unit and some other electrical components in the house because of the awesome service agreement I was given for using your company Unfortunately because Revdex.com only allows you words I was unable to write that we had turned our unit on before the date we had your company come out and the heat worked fine At the time we had your company come out the temperature was higher so we didn't notice until the night it fell to degreesAgain this was just days after [redacted] was here I do not except you rebuttal and further more if I don't receive the money that I asked for I am going to take this to the Attorney Generals office and then to the Arizona Registrar of Contractors I will continue my quest because although it may not be you that plays these invoice games and tamper with peoples units you have people that work for you that do As a fellow manager, I know my request is reasonable and just I am aware of the tactics that you will attempt to do and I know the length of time I can consume of yours I am irritated by your company and I want restitution Regards, [redacted]
Christian Brothers has been serving the valley since Our policy is to charge bythe job, not by the hour; which saves the customer money by eliminating inefficient use of the technician and customer’s timeOur trucks are stocked like moving warehouses, most companies need to leave to get parts; we get the job done quickly so you won't be inconveniencedWe get the customers approval before any work is started, so that our customer has the right to approve or deny the price quoted for that particular jobWe also get the customer’s signature accepting the work was done to their satisfactionWe uphold a full disclosure relationship with our customers at all times and do not vary from this policy.We subscribe to a national pricing service, and based on the phoenix metropolitan area, our prices are about averageThere will always be a plumber or a/c technician out there that will quote you a cheaper price; however, you might not be dealing with a bonded, licensed and insured company that will stand behind their work for many years to comeWe have been in business for thirty years and our customers can be assured that we will still be around when they have a warranty problemThese other cheaper companies also do not provide their customers with the quality and service that you will receive from Christian BrothersSome of the “behind the scenes” qualities of a reputable company would be both pre-placement and random drug screening, background checks, weekly training, and hiring the “cream of the crop” service technicians because they will need to be trusted in the customer’s home and they are also expected to fix your problem the first time, so that our customers are not inconvenienced by the problem not being fixed on the first visitOur technicians respect your home at all times! Before our technicians enter a home, they will put on carpet protectors, roll out their red carpets to protect the floor covering, and leave their work area clean
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
This response is not satisfactory You did not address why the invoice read $for the voltage regulator and why I was suddenly charged for the service agreement I told *** I was not interested in the service agreement Think about it MrManager, why would I be complaining now I let the service completed go back in July because even though I knew I was being gouged I didn't want to hassle with it months later you guys come out to look over the unit and some other electrical components in the house because of the awesome service agreement I was given for using your company Unfortunately because Revdex.com only allows you words I was unable to write that we had turned our unit on before the date we had your company come out and the heat worked fine At the time we had your company come out the temperature was higher so we didn't notice until the night it fell to degreesAgain this was just days after *** was here I do not except you rebuttal and further more if I don't receive the money that I asked for I am going to take this to the Attorney Generals office and then to the Arizona Registrar of Contractors I will continue my quest because although it may not be you that plays these invoice games and tamper with peoples units you have people that work for you that do As a fellow manager, I know my request is reasonable and just I am aware of the tactics that you will attempt to do and I know the length of time I can consume of yours I am irritated by your company and I want restitution
Regards,*** ***
Christian Brothers has been serving the valley since Our policy is to charge bythe job, not by the hour; which saves the customer money by eliminating inefficient use of the technician and customer’s timeOur trucks are stocked like moving warehouses, most companies need to leave to
get parts; we get the job done quickly so you won't be inconveniencedWe get the customers approval before any work is started, so that our customer has the right to approve or deny the price quoted for that particular jobWe also get the customer’s signature accepting the work was done to their satisfactionWe uphold a full disclosure relationship with our customers at all times and do not vary from this policy.We subscribe to a national pricing service, and based on the phoenix metropolitan area, our prices are about averageThere will always be a plumber or a/c technician out there that will quote you a cheaper price; however, you might not be dealing with a bonded, licensed and insured company that will stand behind their work for many years to come. We have been in business for thirty years and our customers can be assured that we will still be around when they have a warranty problemThese other cheaper companies also do not provide their customers with the quality and service that you will receive from Christian BrothersSome of the “behind the scenes” qualities of a reputable company would be both pre-placement and random drug screening, background checks, weekly training, and hiring the “cream of the crop” service technicians because they will need to be trusted in the customer’s home and they are also expected to fix your problem the first time, so that our customers are not inconvenienced by the problem not being fixed on the first visitOur technicians respect your home at all times! Before our technicians enter a home, they will put on carpet protectors, roll out their red carpets to protect the floor covering, and leave their work area clean
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below This response is not satisfactory You did not address why the invoice read $for the voltage regulator and why I was suddenly charged for the service agreement I told [redacted] I was not interested in the service agreement Think about it MrManager, why would I be complaining now I let the service completed go back in July because even though I knew I was being gouged I didn't want to hassle with it months later you guys come out to look over the unit and some other electrical components in the house because of the awesome service agreement I was given for using your company Unfortunately because Revdex.com only allows you words I was unable to write that we had turned our unit on before the date we had your company come out and the heat worked fine At the time we had your company come out the temperature was higher so we didn't notice until the night it fell to degreesAgain this was just days after [redacted] was here I do not except you rebuttal and further more if I don't receive the money that I asked for I am going to take this to the Attorney Generals office and then to the Arizona Registrar of Contractors I will continue my quest because although it may not be you that plays these invoice games and tamper with peoples units you have people that work for you that do As a fellow manager, I know my request is reasonable and just I am aware of the tactics that you will attempt to do and I know the length of time I can consume of yours I am irritated by your company and I want restitution Regards, [redacted]
Christian Brothers has been serving the valley since Our policy is to charge bythe job, not by the hour; which saves the customer money by eliminating inefficient use of the technician and customer’s timeOur trucks are stocked like moving warehouses, most companies need to leave to get parts; we get the job done quickly so you won't be inconveniencedWe get the customers approval before any work is started, so that our customer has the right to approve or deny the price quoted for that particular jobWe also get the customer’s signature accepting the work was done to their satisfactionWe uphold a full disclosure relationship with our customers at all times and do not vary from this policy.We subscribe to a national pricing service, and based on the phoenix metropolitan area, our prices are about averageThere will always be a plumber or a/c technician out there that will quote you a cheaper price; however, you might not be dealing with a bonded, licensed and insured company that will stand behind their work for many years to comeWe have been in business for thirty years and our customers can be assured that we will still be around when they have a warranty problemThese other cheaper companies also do not provide their customers with the quality and service that you will receive from Christian BrothersSome of the “behind the scenes” qualities of a reputable company would be both pre-placement and random drug screening, background checks, weekly training, and hiring the “cream of the crop” service technicians because they will need to be trusted in the customer’s home and they are also expected to fix your problem the first time, so that our customers are not inconvenienced by the problem not being fixed on the first visitOur technicians respect your home at all times! Before our technicians enter a home, they will put on carpet protectors, roll out their red carpets to protect the floor covering, and leave their work area clean
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
This response is not satisfactory You did not address why the invoice read $for the voltage regulator and why I was suddenly charged for the service agreement I told *** I was not interested in the service agreement Think about it MrManager, why would I be complaining now I let the service completed go back in July because even though I knew I was being gouged I didn't want to hassle with it months later you guys come out to look over the unit and some other electrical components in the house because of the awesome service agreement I was given for using your company Unfortunately because Revdex.com only allows you words I was unable to write that we had turned our unit on before the date we had your company come out and the heat worked fine At the time we had your company come out the temperature was higher so we didn't notice until the night it fell to degreesAgain this was just days after *** was here I do not except you rebuttal and further more if I don't receive the money that I asked for I am going to take this to the Attorney Generals office and then to the Arizona Registrar of Contractors I will continue my quest because although it may not be you that plays these invoice games and tamper with peoples units you have people that work for you that do As a fellow manager, I know my request is reasonable and just I am aware of the tactics that you will attempt to do and I know the length of time I can consume of yours I am irritated by your company and I want restitution
Regards,*** ***
Christian Brothers has been serving the valley since Our policy is to charge bythe job, not by the hour; which saves the customer money by eliminating inefficient use of the technician and customer’s timeOur trucks are stocked like moving warehouses, most companies need to leave to
get parts; we get the job done quickly so you won't be inconveniencedWe get the customers approval before any work is started, so that our customer has the right to approve or deny the price quoted for that particular jobWe also get the customer’s signature accepting the work was done to their satisfactionWe uphold a full disclosure relationship with our customers at all times and do not vary from this policy.We subscribe to a national pricing service, and based on the phoenix metropolitan area, our prices are about averageThere will always be a plumber or a/c technician out there that will quote you a cheaper price; however, you might not be dealing with a bonded, licensed and insured company that will stand behind their work for many years to come. We have been in business for thirty years and our customers can be assured that we will still be around when they have a warranty problemThese other cheaper companies also do not provide their customers with the quality and service that you will receive from Christian BrothersSome of the “behind the scenes” qualities of a reputable company would be both pre-placement and random drug screening, background checks, weekly training, and hiring the “cream of the crop” service technicians because they will need to be trusted in the customer’s home and they are also expected to fix your problem the first time, so that our customers are not inconvenienced by the problem not being fixed on the first visitOur technicians respect your home at all times! Before our technicians enter a home, they will put on carpet protectors, roll out their red carpets to protect the floor covering, and leave their work area clean