Revdex.com:
I have spoken with a higher level representative of the business and I find his proposed resolution regarding complaint ID [redacted] satisfactory to me. I do wish to clarify that the individual he spoke with from R&R was only present during our...
selection of the bathroom and floor tile, and she was quite helpful in that regard, but she was not present when we initially selected, or when we subsequently changed the kitchen backsplash. Nevertheless, if the actions promised in the business' verbal response are completed, I will be a fully satisfied customer.
Sincerely,
[redacted]
Revdex.com:
I have spoken with a higher level representative of the business and I find his proposed resolution regarding complaint ID [redacted] satisfactory to me. I do wish to clarify that the individual he spoke with from R&R was only present during our...
selection of the bathroom and floor tile, and she was quite helpful in that regard, but she was not present when we initially selected, or when we subsequently changed the kitchen backsplash. Nevertheless, if the actions promised in the business' verbal response are completed, I will be a fully satisfied customer.
Sincerely,
[redacted]