Brewer Plumbing & Heating, Inc.

In response to the complaint #*** of J*** ***:
*** *** is correct in our first conversationI did
think the unit only had a year warrantyWhat *** *** is failing to
state is that I called *** and established the unit did have a year
warranty and the
*** Tech department was only going to provide the
compressor for the repair
The acid present in the system was to such an extent that it
had a very pungent smell and a brownish discolorationWhen we come across this
type of contamination the problem is obvious and we do not perform an expensive
acid check to simply charge a customer forThe extent of acid in the system is
very common with lightening strikes direct or indirect
The billing of *** *** was a mistake by office personnel
of $I had no intention of billing Miss ***She may tear up the
bill and throw it awayThe bill is already deleted in our system
I am sorry for the misunderstanding